I’m sorry that you’re having some trouble here. Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
In the meantime, if there's anything else I can do to help, please let me know!
We figured it out - it was an issue with the padding of the interactive buttons! It needed to be at its smallest in order to appear on the SCORM on the LMS.
Also, just thought I'd point out that when you respond directly from your email, your signature is appended to the message. You may want to pop in there and edit out any personal information that you don't want to share with the community.
3 Replies
Hi Olivier,
I’m sorry that you’re having some trouble here. Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
In the meantime, if there's anything else I can do to help, please let me know!
Hi,
We figured it out - it was an issue with the padding of the interactive buttons! It needed to be at its smallest in order to appear on the SCORM on the LMS.
Thanks,
Oliver Ward | Junior Product Manager
[cid:image001.png@01D5019A.061D1BE0]
Knect House 30-32 Mortimer St, London W1W 7RE
+44 (0) 20 7017 4125
+44(0) 7769 239372
oliver.ward@knect365.com
www.knect365.com
Information Classification: General
Glad you got that figured out, Oliver!
Also, just thought I'd point out that when you respond directly from your email, your signature is appended to the message. You may want to pop in there and edit out any personal information that you don't want to share with the community.
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