Matching Activities Freezing SCORM

Apr 11, 2019


Has anybody been having difficulty with their matching activities (either as a Knowledge Check or Quiz) sometimes freezing the SCORM package when clicking the "Submit" button? We are currently using Moodle 3.1 (updating to 3.5 this weekend- yay!). The console log showed an exception error when submit was clicked- in a variety of browsers. Any feedback is appreciated.



1 Reply
Allison LaMotte

Hi Jenny,

I’m sorry that you’re having some trouble here.

Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?

That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.

If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.

If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.

In the meantime, if there's anything else I can do to help, please let me know!

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