Quiz reporting problem ?
I have a problem with the reporting from the quiz.
We have a course that finish with a quiz and we export the course in our Moodle 3.1 with "complete the quiz" and reporting "passed/failed".
When i test the SCORM with my account and 2 others accounts as learner, my course is complete with 100% progression and 88% for the quiz (passing score : 80).
But for some reason, some of our learners tells they can't complete the course and reach their achievment on Moodle.
For example, we have one who show us his quiz :
He complete the course, nothing seems wrong but his SCORM activy is not complete after he leaves the course.
So with curiosity I enter in his account, click on the RISE course and I see this :
88% in the progression and no quiz complete.
I don't understand why his progression has stepbacked since when I look with the 3 accounts I used to testing, my progression hasn't changed : 100% progression and the course show me the quiz result.
So why some of our users (5 complaints for now) have this problem where the Rise course stepback whereas others like me have no problem to reach the achievement activity on Moodle ?