We've discovered our Rise 360 courses do not mark complete in the LMS when we complete them in Chrome, but they do mark complete when completed in Firefox.
We are using SCORM 2004, 3rd edition, 90% Complete and Complete/Incomplete for the settings when exporting the SCORM.
Are there any suggestions for resolving this/investigating the cause?
Hi there! Sorry to hear that you're having trouble with course completion in Google Chrome.
Do you see the same problem when you test your SCORM file in an LMS testing tool like SCORM Cloud? We would be happy to lend a hand with that testing, if you'd like!
Simply open a case here, attach your zipped output file to the case form, and we'll take care of the rest. We'll delete your file when we're done testing!
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Hi there! Sorry to hear that you're having trouble with course completion in Google Chrome.
Do you see the same problem when you test your SCORM file in an LMS testing tool like SCORM Cloud? We would be happy to lend a hand with that testing, if you'd like!
Simply open a case here, attach your zipped output file to the case form, and we'll take care of the rest. We'll delete your file when we're done testing!