Rise Attachments exiting the course
I have a similar situation with opening attachments. We add PDf flyers and bulletins related to content via the Multimedia/File Attachment block. When a learner clicks on the file, it downloads correctly. However when they click on the file to view it, the course drops off, causing the learner to go back into the LMS and restart the course from the beginning.
I believe this is an LMS issue, but I'm wondering from your experience, what settings do we need to change so the document will open in a separate tab and not cause the course to drop off?
Settings are SCORM 2004, second edition, tracking using completion, reporting Complete/Incomplete, Exit course Link ON.