Rise does not track progress if close window is clicked
Aug 18, 2021
We have an issue where if colleagues select the close window option their progress is not tracked on LMS.
We advise to click Exit course, which then tracks their progress and marks the module as complete where applicable, but we have a number of colleagues that have clicked close window, meaning their progress and time has been lost.
Is there a way to either:
Make progress trackable when clicking close window on a browser
Or remove the browser options (minimise, maximise, close window)
We have a new Rise module due for release to >2000 colleagues and am feeling nervous about releasing with this happening.