Rise Quiz not updating Moodle completion

May 05, 2021

There seems to be an issue where once a user has completed the quiz in Rise/Storyline the completion data is sent back to Moodle and does not get updated when the user retries the quiz.

This seems to be an intermittent issue but has now been reported by clients on separate Moodle systems.

Is this a known issue?

1 Reply
Lea Agato

Hi Jemma, do you get the same results when you upload your course in SCORM CloudThis article has troubleshooting steps to help you. If you get the same results in SCORM Cloud, please open a support case here, and one of our customer support engineers will reach out to you directly to help you troubleshoot this issue!