SCORM Error in Cornerstone

I am having an issue when trying to scorm my rise module into Cornerstone. The issue seems to be due to the inclusion of a Storyline 360 block, however I have modules which have been published and work fine containing a Storyline block. Noticed other users have had the same issue previously but cant seem to find a clear answer. 

Can anyone help?  

3 Replies
Allison LaMotte

Hi Michael,

I’m sorry that you’re having some trouble here.

Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?

That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.

If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.

If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.

In the meantime, if there's anything else I can do to help, please let me know!