5 Replies
Allison LaMotte

Hi Charlotte,

The reason you're not seeing a difference in file size is because we compress your videos automatically when you insert them, so they were already compressed the first time you published your course. There's some more information on that here

Let me know if you have any other questions.

Charlotte Vinning

Hi Yes I fund that out - it was the gifs that were making the file large.
Today I have come across another issue of Cornerstone saying the file can't be loaded because: Multi standards (AICC/ SCORM/ xAPI) are not allowed in one file. Please create a separate file per each (AICC or SCORM or xAPI) and try again.

Any idea?

Charlotte Vinning
B2B Training Team | E-Learning Developer

M: 07773 047872
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Allison LaMotte

Hi Charlotte,

We're currently looking into this issue. I've tagged this discussion so I can update you with any changes!

In the meantime, Steve Flowers shared a workaround will help you upload your content in LMSs that are picking up on the tincan.xml file in your Rise 360 output. Thanks again for sharing, Steve!

Let me know if you have any other questions.

PS I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.

Crystal Horn

Hey Charlotte. I'm excited to let you know that we just released update 29 for Storyline 360! Here are all the details.

One of the fixes addresses an issue where a Tin Can file was showing up in Rise 360 courses that included a Storyline block, causing errors when uploading SCORM packages to your LMS.

Here’s how you can update Storyline 360. After updating, please republish your Storyline project to Review 360 as HTML5-only, and reinsert your Storyline block in Rise 360. Let me know how you make out!