19 Replies
Anthony Goss

Yes.  I have asked about this before.  I am fine with the user having to click to play.  However, it would be nice to have a "thumbnail" of the first slide with the play button instead of the default play button with the gray/black screen.  The player would look more seamless this way, similar to the way a video looks before you hit play.  

Allison LaMotte

Hi there, 

We've shied away from auto-playing storyline blocks because it's really non-standard on mobile devices. In fact, most phone browsers actually prevent auto-play of media; it needs to be user-initiated. 

I appreciate you chiming in with what you'd like to see, since the ideas shared here in E-Learning Heroes contribute to our product roadmap. 

We're monitoring these requests as we consider what features to add to Rise in the future. We'll let you know if we decide to allow autoplay in the future.

In the meantime, if there's anything else I can do to help, please let me know!

Michael Anselmo

Our client doesn't see this as a feature.  We need the course to flow as if it were all done in Rise.  They like the look of the rise courses, and SL just doesn't seem to look right on mobile for the courses we are creating.  Maybe I'm just not designing them properly over all in SL?  We used SL360 blocks to create some rating scales selections, and we want them to be able to see them all when they scroll to reflect on their answers.  It just doesn't flow well and looks terrible with black boxes.  I'm sorry, I really like the Articulate tools and have been a big promoter, but using Rise is getting a bit frustrating.  I think either Rise development needs to step up, or SL needs to be truly responsive...again, sorry; I convinced them to buy licenses, and I think they are beginning to regret this.  I love working with SL, but in this case we started with Rise (as I mentioned, they like the look and flow of the courses), and all of the users will only be consuming the content on mobile devices.

Is there anywhere I can see what's next with the development (Features, etc.)?  I am pretty new to Rise, and every time I look up how to do something, it seems to come up short.  I see a lot of comments regarding suggestions and passing the info along, but how do we know what is really being worked on, what's next, and when we will see it?  I feel a little bad ranting, but as I said, I am getting a little frustrated, and starting over with another tool is really going to cost us.

Thanks for "listening". :-)

Crystal Horn

Hello, Michael. We're always here to listen to you.

On mobile phones, Storyline blocks will play full screen to make sure your slide content displays at an optimal size. Since tablets and desktop screens are a bit larger, your Storyline block content will display inline with the Rise 360 lesson.

It sounds like you are designing really simple Storyline slide content that needs to display within the Rise 360 lesson and not full screen by itself. Since we don't have the option to keep the Storyline block inline on mobile phones, I'll document this request!

We don't have a public-facing roadmap. As we prioritize and develop new features, we do our best to keep you up to date here in the discussions. I can say that we have some other ideas in the pipeline, so a feature like this wouldn't be immediately available.

Martin Arneberg

Is there any update on this topic? We also produce Rise courses for clients, and share Michaels concerns regarding the look and flow.

The SL-plugins we add are small interactive activities, designed to work inline on small screens. So it feels clunky for the user to click a big play button in order to answer a simple question.

Irina Poloubessov

Hi Ashley, that's a pity that this is an intendend "affordance" with the play button on non-video block -  this is quite confusing: on mobile "play" button perplexes users if this is not a video content, because they expect video behind (even if textual instruction is given a few lines before - people sometimes are not too attentive), and it takes them a few moments to realize why suddelny you can click on stuff inside. 

Irina Poloubessov

Hi Allison,
Not every storyline block (which is non-video) has automatic autoplay. Sometimes it can be a step-by-step click-through software demo, embedded in Rise, and then we expect users to interact with it. And on mobile devices not too gadget-experienced users get perplexed for a moment not figuring out why if this looks "like a video" - you actually need to click something. Even inspite of the accompanying explanation and all kind of "click me:" highlights :-) 
Just because video play button has such a strong imprint in people's perception.

Bas Bruggink

I hope a solution will be found soon!

The first reaction I got while showing a storyline block via the mobile version was: why isn't the video playing?

Another issue with SL-blocks on mobile devices is the invisible layer with the small grey X to close the SL-interaction. A lot of people overlook the X and assume the course has frozen (as the "video" didn't start playing... 

Ronda Otey

Hello...I am having the same problem. I have multiple Storyline Blocks in several Rise courses and when switching to mobile the play button comes up but when I click it nothing happens. I cannot get the SL Block to play. Do I need to adjust the Player or the how I publish? If I cannot get the SL Blocks to work in Rise I will need to move these sections out of SL and into Rise blocks. Any help would be appreciated. Thank you