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Hello,
Yes, I had a chat with Chino and he was extremely helpful in resolving the issue. He pointed out that the file was compressed using winRAR which generated a .rar file instead of a zip file. Also, there were files with Arabic text in the scormcontent > assets folder. So, after renaming the Arabic file names and removing the extra folder, I was able to successfully upload the file into SCORM.
I am grateful for Chino's assistance in this matter, and I appreciate your follow-up. If I encounter any other issues, I will not hesitate to reach out for assistance.
Thank you!
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Hi there,
It looks like you had a chat with my teammate, Chino, about this issue. He discovered that you were compressing the file with winRAR so it generated a .rar file and not a zip file. He also found that you were unable to zip the file due to issues with the Arabic word formatting.
Are you all set to move forward?
Hello,
Yes, I had a chat with Chino and he was extremely helpful in resolving the issue. He pointed out that the file was compressed using winRAR which generated a .rar file instead of a zip file. Also, there were files with Arabic text in the scormcontent > assets folder. So, after renaming the Arabic file names and removing the extra folder, I was able to successfully upload the file into SCORM.
I am grateful for Chino's assistance in this matter, and I appreciate your follow-up. If I encounter any other issues, I will not hesitate to reach out for assistance.
Thank you!