Rise Reporting in Moodle

Apr 10, 2017

I`m having trouble getting my test to report using Moodle. I`ve attached a screenshot of the learner activity report. Not sure if it will make sense to anyone who isn`t familiar with that LMS. To me it looks like it was working fine up until the test and then just went crazy. Has anyone had a similar issue with getting Moodle to report a score from a Rise scorm package?

14 Replies
Sharon Lehman

Hi Steve, Not sure I can help (because my reports don't look ANYTHING like that!) but I have managed successfully last week (after beating my head on the keyboard for about a month) to embed my Rise content into Moodle 2.8 and it is tracking completions very nicely. I am only tracking PASS/INCOMPLETES though, not scores. I had to play around with numerous Moodle settings so happy to share what i came up with if you think that will help?

Cheers, Sharon.

Ashley Terwilliger-Pollard

Hi Alejandro! 

Are you running into some issues importing your own Rise courses into your Learning Management System (LMS)? I'd love to help you figure those out. 

Can you share:

  • What LMS are youusing?
  • What LMS export option did you choose: Scorm 1.2, 2004, AICC? 
  • Is there an error message when you upload to the LMS? 

Can you take a Peek of the problem? You can include the "Share" link here in your reply! 

Ashley Terwilliger-Pollard

Hi Alejandro,

We don't recommend a specific LMS as there are tons of them! Any LMS that is compliant with SCORM 1.2, 2004 or AICC should work with exported Rise courses. 

Our team also tests at SCORM Cloud. You can host courses there as well, and it's known for being an industry standard in the LMS world. This article will walk you through how to upload content there. 

Is there a specific feature or function you need in an LMS? That may spark an idea in a community member to share! 

Sharon Lehman

Hi Steve, sorry - I was away. I have attached the settings I used - complete trial and error and obviously to suit the topics/quizzes I had but it is working and tracking nicely for me now. We can see who has completed what and a successful completion so BOO-YEAH!! Hope this helps. We have Moodle 2.8. Sharon.

Tracy Hodges

We use Moodle LMS, but are experiencing reporting issues with our Rise courses.

The user has completed a course with a quiz set to track/report back to the LMS. We find that Rise doesn't update/report accurately back to Moodle, so users show as 'Not completed' when in fact they have completed.

This is an intermittent error, not a consistent one. We have tried various tracking options but to no avail. 

Any suggestions?

Leslie McKerchie

Hi Maria,

Looks like I just responded to a similar question of yours here.

We may have a touch more information shared in this conversation though, but I see that you mention it's happening within your Moodle LMS and intermittently.

  • Is this something that you've been able to replicate?
  • Is there a particular browser/environment that the users have in common?

As I mentioned in the other thread, it'd be great to know if you're experiencing the same issue in SCORM Cloud or if it's limited to your LMS.

Angela Baker

Hey All and Tracy,

Did you find a solution to this issue? 

"The user has completed a course with a quiz set to track/report back to the LMS. We find that Rise doesn't update/report accurately back to Moodle, so users show as 'Not completed' when in fact they have completed.

This is an intermittent error, not a consistent one. We have tried various tracking options but to no avail. " 

 We use Moodle 3.5 and RISE content and are having this exact issue.  I am trying to make sure I have both RISE settings correct and Moodle settings correct.  Trying to figure out what the settings should be in both. 

Any help is appreciated!

 

Alyssa Gomez

Hi Angela!

What you described sounds very similar to an issue we've seen lately with reporting in certain LMSs, specifically when learners close the browser window instead of clicking the Exit Course button inside the course.

Click here to read about this issue and the solution in a similar discussion.

  • Do you know what web browser your learners were using when their progress and completion wasn't recorded? 
  • When those learners go back into the course, does it start over from the beginning?

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