"Update, this in now fixed. The error was due to the different file extension name. To fix this, do the following in Smartcat when downloa..."

"Hi Jose, i just submitted a support call about this topic to Articulate support, not heard anything back yet. I am trialing Smartcart and..."

"Hi tom, i tried this but it looked pixelated when in Rise flashcard "

"ok the repair feature seems tricky as i don't have admin access to reinstall so this is probably not the best route to fix it."

"Hi Wendy, i am working locally. I have not tried the repair in storyline, will try that and let you know."