"I just had this happen to me as well. Any word on why this might be happening? I also do NOT fit any of the criteria listed in the two li..."

"I created the zip file and used the 'Insert File' (paperclip image) on this dialogue box.  See slides 3 and 5 for example, Articulate wil..."

"Hello Justin and thanks for the quick response, I have a deadline of Friday, so I am going a bit crazy.  I can get what you have posted t..."

"I have been trying to add annotations on top of a mp4 video I recorded in Screenr.  The video will play in its entirety.  But the timelin..."

"Can you do branching in an Engage F.A.Q.?  I want to redirect users to a slide within the presentation (not add a URL link).  I know that..."

"I keep having problems very similar what you all have stated above.  It is crazy, the software platform is not very stable."

"You could create a 2nd presentation and link to it?"

"Can you remove the ‘Search: Slide Text’ from the player (it confuses users) and only keep the ‘Search: Slide Notes’?  I have just blanked..."

"Awesome, so the answer is nothing then....thanks for the input and quick reply.  Oh, I am sorry, I have mistaken you for someone who cares."