"Trying to insert background music in my presentation.  Each time I try I continually get an "unhandled exception has occurred in a compon..."

"Had to update a presentation and when I clicked publish, it is almost taking an hour.  This is a 55 page presentation.  The first time it..."

"I used the file provided by Karla, downloaded to my desktop, made no changes and published it. After publishing it still had the blurry n..."

"I have already done this.  According to what I am reading on many of your sites, this problem has persisted since 2013.  I've read multip..."

"This is what I am getting no matter what I do.  My IT person has reinstalled ppt, articulate 13, installed update #7, rebooted, and has c..."

"Attached is a screenshot of the problem. Thanks Debbie"

"The case number for this issue is Articulate Case # 00834114 Thanks Debbie"

"Attached is my file. Thanks Debbie"

"I am having the same problem.  Just installed the latest software package two weeks ago so I know I have the latest.  I've tried all the ..."

"I'm trying to show notes in my presentation.  When I publish it the font color is white (which I need it to be), but it is also outlining..."