"Hello, I tried it again and it worked. Thank you, Heather"

"Hello, the deployed fix does not seem to be working. I am still encountering the same issue. Thank you."

"Thank you for your assistance. The file is now working! Heather "

"Thank you Maura for your reply! I also tried changing the name of the file and still received an error. I put in a Help Desk ticket with ..."

"Hello, I have a course that needed a pdf changed and reloaded into Storyline 360. It looked like everything was good to go but when I upl..."

"Hello, I did install the fonts locally. I've had to run through this process before with Storyline as indicated in my initially chat. Thi..."

"Hello, My project uses Museo fonts and Storyline is not recognizing them. I've uninstalled them and reinstalled through Adobe, because th..."

"Thank you for your help! Heather Creer-Rygalski, PMP Sr. Technical Trainer/Developer Phone: 469-610-3843 x 403843 [1491253777714"

"Hello, I've tried multiple times to review a single slide as well as an entire project and I keep getting pop-up errors, "what were you d..."

"Has anyone encountered audio on an endless loop on just one slide within 360? For my project I deleted the audio and created new audio, c..."

"Hello, I'm using 360 and when I publish to Articulate 360 to review the file, the audio is gone. I have read through the  discussion here..."

"Hello, We are using SL2, zipped the SCORM 1.2 files and uploaded the files to our LMS. Using the iPhone, you can't see the animated word..."