"congratulations on isolating the problem - which SL version was the version that still worked?"

"one extra question - are you talking about the media element video or normal slides in which only images and graphics are integrated?"

"are the videos integrated directly into the course or do you use "video from website" ? is the course running in lms in an iframe - do yo..."

"Do you receive this error message ? Chrome: Firefox: most websites don't allow to be embeded as iframe (= web object) more infos http..."

"this is not a error message from the storyline web player - rather one of the lms environment (csod.com = Cornerstone) you are using -&nb..."

""adaptive video" means the video will published in 3 different sizes* - so a recompress is unavoidable * side effect: the scorm package w..."

"I would ask them if their LMS is based on moodle? scorm 1.2 + large* storyline course + resume is not a good idea * even 20 slides ..."

"there is no known problem with mp3 audio and set audio compression 'None' just tested with SL 3.86 please upload a example .story file wi..."

"is your LMS Moodle? if yes your LMS admin can solve the problem (expand the storage limit from 4096 to 64000) for Scorm 1.2 https://commu..."

"just for testing - add in the slide title (-> menu) the special chars (and leave it in the course title)"

"most websites don't allow to be embeded as iframe (= web object) more infos https://en.wikipedia.org/wiki/Clickjacking https://support.m..."

"the limit for resume with publish to web is 5 MByte (-> local storage)"

"LMS 'suspend data' uses the same values like published to web (stored in browser localStorage) storyline needs much bigger supend data th..."

"Which LMS? Try the LMS debug mode - with classic player and modern player to find the difference https://access.articulate.com/support/ar..."

"resume does not work for large courses with Scorm 1.2 more infos https://community.articulate.com/discussions/articulate-storyline/resume..."

"iOS doesn't allow changing volume with JavaScript in browser, only mute/unmute is possible. https://developer.apple.com/library/archive/d..."

"if bold don't word, typically the problem is an incompatible font storyline web player does not support variable fonts more infos: https:..."

"did you try touch on windows with SL 3.85/3.86 ?"

"backup on google drive is ok, but NEVER save to google drive direct from Storyline"

"have a look in the storyline tmp folder %appdata%\Articulate\Storyline\ the last version of this project should still be there - rename t..."

"where do you store your files? storyline has major problems, if the file is saved in a folder that is automatically synchronized (e.g. on..."

"sorry, your file is damaged (checked with 7z) winrar could recover some media - I hope you have a backup"

"you have a problem with the background fill color of the layer choose your layer, then "Format Background" then set the background to "N..."

"current browsers (Edge, Chrome, Firefox) cannot play audio in their integrated PDF viewer this is only possible in standalone PDF viewers..."

"sorry - your data are gone (tested with 7z - .story == .zip) and the last hope - winrar could only recover some media files (4 images, ..."