Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator at Safety Codes Council
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Karl Muller replied to the discussion Rise 360 PDF export
"Hi Ana, There are no setting in the PDF export to prevent this. There is also no easy way to fix this using a PDF editor. It takes a huge..."
  • 3 hours ago09/23/21 at 4:30 pm (UTC)
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Karl Muller replied to the discussion Vimeo vs embed for overall performance
"Hi Sarah, We use Vimeo for all our videos, and this is what we have found: Playback is excellent Size of the SCORM package is greatly re..."
  • 4 hours ago09/23/21 at 3:22 pm (UTC)
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Karl Muller replied to the discussion Registered Trademark Symbol
"You can try copying the symbol from MS Word."
  • 4 hours ago09/23/21 at 2:48 pm (UTC)
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"Hi Nelson, Just restart your browser and the settings should work normally again."
  • 14 hours ago09/23/21 at 4:36 am (UTC)
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"Hi Joe, Have you tried exporting using one of the SCORM options?"
  • 22 hours ago09/22/21 at 8:56 pm (UTC)
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"Hi Nick, There is no find and replace feature in Rise. However, if you turn on the Search function for students and use it while previewi..."
  • 22 hours ago09/22/21 at 8:55 pm (UTC)
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"Hi Sean, I see those options in all of our courses. Which browser are you using?"
  • 1 day ago09/22/21 at 5:58 pm (UTC)
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Karl Muller replied to the discussion Rise : how integrate a scorm file (ZIP)
"Hi Karl, There isn't a way to directly bring a SCORM ZIP file into Rise in an editable format."
  • 1 day ago09/22/21 at 5:55 pm (UTC)
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"Hi Lisa, It's still there. Which browser are you using?"
  • 1 day ago09/22/21 at 5:51 pm (UTC)
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Karl Muller replied to the discussion Quizz restriction and download image
"Hi Naomi As a Knowledge Check is not a formal assessment, it does not require the learner to provide a correct answer before moving ..."
  • 1 day ago09/22/21 at 2:59 am (UTC)
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Karl Muller replied to the discussion Tracking branching in Rise
"Hi Holger, Rise does not keep track of this information. "
  • 2 days ago09/21/21 at 5:11 pm (UTC)
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"Hi Katherine, As the Glossary and Reference both contain non-instructional content, they should not be treated as Lessons that are tracke..."
  • 2 days ago09/21/21 at 5:01 pm (UTC)
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Karl Muller replied to the discussion Hiding "lessons" text above non-lessons
"Hi Katherine, There is no need to change those references to "Lessons" as learners do not see those labels. The word "Lesson" highlighted..."
  • 2 days ago09/21/21 at 4:55 pm (UTC)
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Karl Muller replied to the discussion Hex codes in Rise 360
"Hi Thea, Have you checked the color on more than one computer? No two computer monitors display colors in the same way."
  • 2 days ago09/21/21 at 2:58 pm (UTC)
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Karl Muller replied to the discussion Moving blocks in Rise
"Hi Chrisie, A Block Template is perfect for what you need to do. Why are Block Templates not working for you? "
  • 2 days ago09/21/21 at 2:38 pm (UTC)
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"Hi, There is no co-owner role in Rise. Collaborators can have one of three roles for a course: The Course Owner can do ev..."
  • 2 days ago09/21/21 at 2:30 pm (UTC)
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Karl Muller replied to the discussion RISE360 - Quiz
"Hi Jennifer, Randomly selecting questions from a bank of questions is a feature that is currently under development. See &nbsp..."
  • 3 days ago09/21/21 at 1:26 am (UTC)
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"Hi Shuzanah, See this post: https://articulate.com/support/article/Rise-360-Publishing-Content-for-Web-Distribution "
  • 3 days ago09/20/21 at 10:19 pm (UTC)
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Karl Muller replied to the discussion Tracking how many user took a course
"Hi Vijendra, No, it's not possible. You need a LMS to track this information."
  • 3 days ago09/20/21 at 10:16 pm (UTC)
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Karl Muller replied to the discussion RISE360 - number of course
"Hi Jennifer, Rise can accommodate 24 Lessons in one course."
  • 3 days ago09/20/21 at 9:21 pm (UTC)
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"Hi Megan, Access your Rise Course. Choose SETTINGS. Choose NAVIGATION. Turn off this setting: Lesson Count Labels Display current lesson ..."
  • 3 days ago09/20/21 at 5:16 pm (UTC)
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"Hi, I would delete the block and recreate it."
  • 3 days ago09/20/21 at 3:10 pm (UTC)
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Karl Muller replied to the discussion Reading a zip file
"Hi David, You can't bring a course in a ZIP file back into Rise in an editable format. You can retrieve the media files from the ZIP file."
  • 3 days ago09/20/21 at 2:58 pm (UTC)
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Karl Muller replied to the discussion I can't add a collaborator
"Hi Kevin, To add someone as a collaborator, that person needs to have an Articulate 360 Teams account. Persons with a Personal/Freelancer..."
  • 3 days ago09/20/21 at 2:27 pm (UTC)
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Karl Muller replied to the discussion Rise Course Knowledge Checks
"Hi Cathy, The color used for Knowledge Checks is the custom color you selected for the course."
  • 3 days ago09/20/21 at 2:24 pm (UTC)