"Hi Ashley I hope you’ve enjoyed the holidays? I’m still having problems with the markers. I have now saved all the files to my h..."

"Hi Ashley If all the problems I’m having (todays problem with the markers has been the text box not appearing, so I have to shut arti..."

"Morning Ashley I don’t really feel like I’m making progress – the markers still behaving strangely and I have no idea why! We use..."

"Hi Ashley I was working on a file yesterday, that when I copied the slide the markers handles stayed too. I also had problems wi..."

"Hi Ashley While I’ve been working on my project this afternoon, I’ve noticed something. When you create a marker in a slide, add..."

"Hi Ashley Thanks for this. I get exactly the same result as you do on your video. I add text in the same way too. The only..."

"Hi Alyssa  No that didn't work I'm afraid. Here's an example slide (I couldn't upload on the case page you sent as a link for me - it ke..."

"Hi Alyssa If I create a new text box it's fine.  But using markers from the original file - no handles!  All my files are like these (I ..."

"Thanks Alyssa, I'll try that.  I have another query about markers please.  Why is it, that once you've created a marker and added the te..."

"Hi Alyssa I've upgraded and I'm using the html5 file rather than the html file, so we'll see how that goes in the user testing. One pro..."

"Hi Alyssa, I'm just updating Storyline as we speak, but I have been using version 3.6.11979.0. That would be great if I could send it to..."

"Hi all, Some of the markers on my project will not open correctly.  When you click on them, the audio starts but the text doesn't appea..."

"Hi all, Some of the markers on my project will not open correctly.  When you click on them, the audio starts but the text doesn't appea..."

"Hi Alyssa, thanks for coming back to me.  Ok, that's a shame. Thanks for letting me know.Kassy"

"Hi all, I've used markers in my project, which will obviously show the title when you hover over them and then show the full content, wh..."

"Hi Alyssa  Thanks for your message, I've spent all day working on it and finally found the problem. Well, not specifically which bit was..."

"Hi,  I'm having exactly the same problem.  I get to a particular slide and everything stops.  I thought the slide was corrupt, so I rem..."

"Julie, you are a genius!!!! I can't create a custom marker, as I really need it to flash, but the layer idea works a treat!  Thank you s..."

"Hi everyone, I'm trying to create a trigger that triggers when the audio in a marker completes. Normal audio in the timeline will do th..."

"Worked for me too, thanks Jenny!"

"Thank you! That's great!"

"Hi all, I'm finding when users are selecting answers to freefrom questions (such as pick one) - they do not realise they have selected a..."

"Thank you, it's so easy when you know how!"

"Just had a look at your website and I think I may be in need of your services at some point!   I'm following what you did - but when I s..."

"OMG Phil, that's amazing!  Thank you so much! I would never have been able to work that out.  I'd followed the learning videos and copie..."