Rob Shaw
Rob Shaw
Ocado
Activity
Rob Shaw replied to the discussion Buttons with drop shadow not rendering correctly in Chrome.
"Any ideas?"
  • over 3 years ago11/24/20 at 12:51 pm (UTC)
Activity
Rob Shaw started a new discussion Buttons with drop shadow not rendering correctly in Chrome.
"Hi, I've come across an issue with drop shadow buttons not rendering correctly. When published and viewed in Chrome (87.0.4280.66) it loo..."
  • over 3 years ago11/24/20 at 12:27 pm (UTC)
Activity
Rob Shaw replied to the discussion Text rendering issue when using animations.
"Hi, What about if you put the Text 1 to Text 3 on the same slide, but in separate text boxes and then stagger/space them out on the timel..."
  • almost 4 years ago07/06/20 at 8:44 am (UTC)
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Rob Shaw replied to the discussion Video poster images are gone
"Great news!"
  • almost 4 years ago05/07/20 at 9:14 am (UTC)
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Rob Shaw replied to the discussion Text rendering issue when using animations.
"Thanks! If anyone else has the same issue, please post a comment below. 👇"
  • almost 4 years ago05/06/20 at 12:53 pm (UTC)
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Rob Shaw replied to the discussion Poster Frames no longer working on videos since updating to V3.39.21985.0
"After opening a ticket on this issue, which they were able able to replicate, I'm happy to say that updating to V3.39.22088.0 fixes ..."
  • almost 4 years ago05/06/20 at 12:38 pm (UTC)
Activity
Rob Shaw replied to the discussion Text rendering issue when using animations.
"Hi Leslie, thanks for the response. I'm using V3.39.22088.0 now, but noticed the issue in V3.37.21614.0. It's not feasible for me to roll..."
  • almost 4 years ago05/06/20 at 12:35 pm (UTC)
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Rob Shaw replied to the discussion Poster Frames no longer working on videos since updating to V3.39.21985.0
"So, I downgraded to 3.37.21614.0 (March 3, 2020) and Poster Frames are back again. I tested by creating a new project, and the same steps..."
  • almost 4 years ago05/05/20 at 9:16 am (UTC)
Activity
Rob Shaw replied to the discussion Video poster images are gone
"I raised this in a post yesterday. https://community.articulate.com/discussions/articulate-storyline/poster-frames-no-longer-working-on-v..."
  • almost 4 years ago05/05/20 at 8:43 am (UTC)
Activity
Rob Shaw replied to the discussion Poster Frames no longer working on videos since updating to V3.39.21985.0
"I tried a different PC (that hasn't had Storyline installed before) and installed Storyline 360 (V3.39.21985.0) from scratch and it has t..."
  • almost 4 years ago05/04/20 at 7:51 pm (UTC)
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Rob Shaw replied to the discussion Poster Frames no longer working on videos since updating to V3.39.21985.0
"I went down to 3.38.21861.0 and had the same issue. Will try removing completely and reinstalling."
  • almost 4 years ago05/04/20 at 4:25 pm (UTC)
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Rob Shaw replied to the discussion Poster Frames no longer working on videos since updating to V3.39.21985.0
"Will try downgrading to the prev release so I can continue working."
  • almost 4 years ago05/04/20 at 4:05 pm (UTC)
Activity
Rob Shaw started a new discussion Poster Frames no longer working on videos since updating to V3.39.21985.0
"I just updated to the latest version (V3.39.21985.0)last Friday and poster frames are no longer working on videos. This is both from file..."
  • almost 4 years ago05/04/20 at 3:59 pm (UTC)
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Rob Shaw replied to the discussion Text rendering issue when using animations.
"#tumbleweed"
  • almost 4 years ago05/04/20 at 9:22 am (UTC)
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Rob Shaw replied to the discussion Stopping other media from video control
"Transparent buttons are great for this. I usually use them to show the message 'video will be playable once the audio has finished' to st..."
  • 4 years ago05/01/20 at 4:30 pm (UTC)
Activity
Rob Shaw started a new discussion Text rendering issue when using animations.
"Hi, I'm experiencing a strange issue with text rendering of animated text in Storyline 360. All text boxes, while editing, display sharp ..."
  • 4 years ago05/01/20 at 1:04 pm (UTC)