"I am sure this is frustrating. How were the videos created? I wonder if rendering them in a tool like Handbrake could help."

"Is this a slide you can share? "

"Hey Melissa I recorded a quick PEEK that I hope helps - https://360.articulate.com/review/content/835c62af-5ed2-4de2-b446-b12e6e3e799b/re..."

"Hello Caitlin, I would probably convert it to a quiz question so I could tap into the Drag and Drop Options. I have attached a sample."

"Hello Christoph Are you using the Adaptive or Static Quality settings? Th adaptive setting may help here."

"Hey Nick Do you have any kind of trigger on the result slide or failure layer to exit the course?"

"It will not be that long"

"Hey Caroline, The easiest way to do this would be to convert to a Freeform question - Drag and Drop. This gives you access to the D..."

"Interesting issue. We recently noticed the same thing. I just asked and discovered that this is a known and new issue since the las..."

"Thanks for posting and sharing your story file. I am not 100% sure what you want the result to be, but I did see a few things that might ..."

"Hello Jatinder This is not something I can replicate. It might be worth submitting a case so that the Support Team can take a closer look..."

"That is odd - here is your course on SCORM CLOUD - https://app.cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=7f37a232-1e50..."

"Hey Ivanna, Thanks for sharing your file. I tested your file locally and on SCORM Cloud and it worked as expected. When that ..."

"Hey Kristy Is there a slide or project you can share?"

"yes - https://www.articulatestatus.com/"

"There is an issue again today."

"https://www.articulatestatus.com/incidents/rvk6877hsggs"

"Did you by chance build the markers by duplicating? I have seen this issue occur when duplicating markers, but not when building from scr..."

"I was under the impression that Sharepoint 365 does not support HTML files. Do you know if that is what you are using?"

"Are you talking about this?"

"If it is the only item in your sidebar, then the only way would be to start with the sidebar collapsed. Another option is to move i..."

"Wow - that is odd. I have tried replicating the issue by following your steps and cannot recreate the issue. What update are ..."

"That sounds frustrating. However, I am not able to replicate the issue. It works as expected for me. Have you tried restartin..."

"Hey Sagar, This was addressed in Update 85 - https://access.articulate.com/support/article/Articulate-Storyline-360-Version-History#build..."

"It would need to be published in Review 360 to be used in Rise. So you will need the Story file."