e-Learning professional with around 20 years of experience in providing leadership and strategic direction to the Learning Design teams of leading organisations Core competency in Instructional Systems Design (ISD) with expert knowledge and proven ability to handle the entire life cycle of learning content development such as Training Need Analysis (TNA), Instructional Design, Multimedia Development, Course Integration, Quality Assurance, Quality Control, LMS Deployment, Project Management, Release Management and Delivery Management Experience: - Experience spans varied senior positions such as Instructional Design and Learning Consultant, Curriculum Manager, Technical Manager, Project Manager, Release Manager and Delivery Head - Handled national portfolios for global IT training organisations such as FutureKids and The Fourth R - Demonstrated expertise in building Learning Development teams / verticals from scratch (business development, processes and workflows, systems, competency management) for start-ups and established business houses - Established best practices for optimised and high quality content design, development and delivery of products that include Instructor Led Training (ILT), Web-based Training (WBT), Blended Learning and Mobile Learning - Successfully managed several large/key projects, lead teams and established processes under challenging circumstances for most verticals such as Aviation, Engineering, Healthcare, Automobiles, Education, Pharmaceuticals, Publishing, Mining, Telecommunication, Technology, Banking, Retail, Training, Nuclear Energy, etc. - Adept at implementing innovative CDLC practices and procedures to improve efficiency - Successfully implemented new service strategies to improve customer satisfaction - Demonstrated expertise in administering and managing international training and certification programs such as Microsoft Office User Specialist (MOUS) and International Computer Driving License (ICDL) country-wide