"I would also like a refund. I spend more time diagnosing and trying to fix bugs that I do producing content. "

"Leslie, you are a legend! solved my problem. Thanks VERY much. "

"Shan Raffel said: Hi Leslie, So if I understand correctly the last update creates a situation where I lose the actual image of the slide ..."

"Hi Leslie, So if I understand correctly the last update creates a situation where I lose the actual image of the slide and it it is repla..."

"So I am not the only one with this issue. Actually I had the mini view in 13 until I installed the latest "update". Very disappointing as..."

"Hi Ashley I think I found the problem. I did not uninstall Studio 09 before installing Studio 13. When I went back and did this the conv..."

"Hi Ashley, The slide can be edited but I am still stuck with that flower thumbnail. Every slide I open to edit loses it editable thumbnai..."

"Thanks Ashley, I tried the reinstall but to no avail. I sent packaged files to the link."

"Further to my previous post I have added a screen capture below. If I keep trying to edit the slide powerpoint locks up. "