Shan Raffel
Shan Raffel
Director at Aus-Rescue Pty Ltd
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Shan Raffel replied to the discussion Contacting Articulate for refund
"I would also like a refund. I spend more time diagnosing and trying to fix bugs that I do producing content. "
  • 5 years ago03/10/19 at 8:39 am (UTC)
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Shan Raffel replied to the discussion Articulate Presenter '13 crashes when trying to publish
"Leslie, you are a legend! solved my problem. Thanks VERY much. "
  • 6 years ago03/26/18 at 9:43 am (UTC)
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Shan Raffel replied to the discussion Fault with Slide Sorter View after editing slide
"Shan Raffel said: Hi Leslie, So if I understand correctly the last update creates a situation where I lose the actual image of the slide ..."
  • 10 years ago04/07/14 at 3:43 am (UTC)
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Shan Raffel replied to the discussion Fault with Slide Sorter View after editing slide
"Hi Leslie, So if I understand correctly the last update creates a situation where I lose the actual image of the slide and it it is repla..."
  • 10 years ago04/05/14 at 4:37 am (UTC)
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Shan Raffel replied to the discussion Bring back mini slide view when editing menu properties!
"So I am not the only one with this issue. Actually I had the mini view in 13 until I installed the latest "update". Very disappointing as..."
  • 10 years ago04/05/14 at 4:32 am (UTC)
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Shan Raffel started a new discussion Fault with Slide Sorter View after editing slide
"Just updated the version of Studio 13 and now the view of the slides change after editing. Please see the before and after shots."
  • 10 years ago04/02/14 at 8:28 pm (UTC)
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Shan Raffel started a new discussion Search Function
"I think that the search bar is not functioning properly on the Forums page."
  • 10 years ago04/02/14 at 8:18 pm (UTC)
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Shan Raffel replied to the discussion Fault with Slide Sorter View after editing slide
"Hi Ashley I think I found the problem. I did not uninstall Studio 09 before installing Studio 13. When I went back and did this the conv..."
  • over 10 years ago10/25/13 at 3:48 am (UTC)
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Shan Raffel replied to the discussion Fault with Slide Sorter View after editing slide
"Hi Ashley, The slide can be edited but I am still stuck with that flower thumbnail. Every slide I open to edit loses it editable thumbnai..."
  • over 10 years ago10/24/13 at 5:55 pm (UTC)
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Shan Raffel replied to the discussion Fault with Slide Sorter View after editing slide
"Thanks Ashley, I tried the reinstall but to no avail. I sent packaged files to the link."
  • over 10 years ago10/23/13 at 4:05 am (UTC)
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Shan Raffel replied to the discussion Fault with Slide Sorter View after editing slide
"Further to my previous post I have added a screen capture below. If I keep trying to edit the slide powerpoint locks up. "
  • over 10 years ago10/21/13 at 3:54 pm (UTC)
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Shan Raffel started a new discussion Fault with Slide Sorter View after editing slide
"Just fired up Presenter 13 for the first time and went to edit one of my slides. When I closed the edit process the slide sorter thumbnai..."
  • over 10 years ago10/21/13 at 3:38 pm (UTC)
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Shan Raffel started a new discussion Video Encoder 09 Crash
"When I attempt to convert a file I get the following message: the program could not run because MagCore.dll is missing"
  • over 11 years ago12/06/12 at 1:45 am (UTC)