"Thank you Leslie, I opened a case. "

"Hi Ashley, Thank you for your reply. The post on project file corruption is fantastic. Really helpful.  When you say "uploading here", ..."

"Thank you for your reply Ashley. I followed your instructions with Handbrake but it didn't work. I'll tell you what worked though: redo ..."

"I have a similar problem: compression settings are sometimes not available. What puzzles me is this: all the videos I insert in Articulat..."

"Hi Coral, I had this problem too. For me, the issue was that Windows display setting was scaled beyond 100%. To see if this is your prob..."

"I had the same problem and setting the scaling to 100% solved the issue. But please consider this as a workaround and have your dev teams..."