Articulate Presenter '09 incompatible with Internet Explorer 11?

Microsoft has released IE 11, and many of our users inadverdantly had their browsers automatically update to this newest version. Now we are getting a flood of complaints because our posted courses are not running correctly, not registering completions, etc.

So, is Presenter '09 compatible with IE 11? If so, is there a fix for this? Does the upgrade to Presenter '13 fix this issue? Anybody have any thoughts?

Thanks for your help!

Michelle

3 Replies
Christine Hendrickson

Good morning Michelle and Jeb,

We have seen a few reports from community members regarding issues appearing with Internet Explorer 11. 

Here's one discussion on the topic:

http://community.articulate.com/forums/p/40736/219904.aspx#219904

We are investigating the issues with the new version of IE and hope to have more information soon. In the meantime, it may help to try the suggestions I posted in the tread above. 

If you're able to find any additional information, or options that improve performance in the new web browser, please let us know.

Thank you!

Leslie McKerchie
Just wanted to pop in with an update:
Update 10 (6.3.1402.0316) was released February 11, 2014
  • Fixed issue where content wouldn't track properly in an LMS or Articulate Online when viewed in Internet Explorer 11
  • Fixed issue where AICC content uploaded to SCORM Cloud wouldn't play in Internet Explorer 11