Flash Player 19.0.0.185 Causes Corruption in PowerPoint Presentations

Hi, Everyone.

A bug has been identified in Flash Player 19.0.0.185 that corrupts PowerPoint presentations with videos and Flash objects. Until Adobe releases an update to fix it, we recommend staying with Flash Player 18. If you've already installed Flash Player 19.0.0.185, here's how you can downgrade to version 18.

If you have a presentation corrupted by Flash Player 19, please follow the instructions here to repair it.

36 Replies
Tony Caquelin

Ashley - we have been attempting to add two brief videos to an articulate course and the videos will not play in the "preview' or play when the course is published.  we have followed the instructions detailed in the link above ('how to add video') but it is still not working.  Any troubleshooting recommendations? 

Ashley Terwilliger

Hi Tony,

Since you posted in this thread- I'm curious if you already went through the steps I last mentioned in terms of the Flash 19 update and the corruption that could occur within the Presenter files. 

What types of video files are you adding? What occurs when you try to play the videos in your course? 

Leslie McKerchie

Hi Deborah!

Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.

Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.

Jim Powell

The powerpoint repair tool isn't working.  I am running flash version 22 and trying to open a presentation from last year, normally I'd drop it into the powerpoint repair took that I got when this whole flash version 19 bug came up.  But now, it will "fix" it but not let me save it.

 

Jim Powell

These are the same error messages I encountered last year when this bug first came out.  I would rather not uninstall office due to unintended consequences -- office has been stable for me for a while and I'm leaving for an international trip in two days where I have to work on this stuff on the road.  All my other content, upgrade by your repair tool last year, when the bug was first discovered, work fine.  This one, that wasn't "fixed" by the tool last year is presenting this problem.