Playlists and Presenters

Sep 19, 2020

I had to reinstall Windows, Microsoft Office, and Articulate 360 in order to resolve some nagging performance issues with Studio 360.

I uninstalled all of Articulate and Office before reinstalling Windows 10, and I chose the option to retain my data files.

While I was eventually successful in solving my performance issues, I have lost Presenter Bios and Playlists. It looks to me like they are stored in the PPTA files for previous work, because I can see them there.

But I can't see them when I open a new project.

What's the procedure for recovering Playlist and Presenter Bios so I can use them in new project files?

1 Reply

This discussion is closed. You can start a new discussion or contact Articulate Support.