Problem with Preview and Publish

I published few projects before.

but just this one can't preview and publish.  Please help. 

Sorry that I can't upload the file and come up with the below message =..=

Thanks for clarifying Karen. Sounds like you may have some corruption if you are only having difficulty with one file.

You may be able to resolve PowerPoint file corruption in this manner:

1. Open a new, blank presentation in PowerPoint.
2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
3. In the Reuse Slides panel, click the Browse button and choose Browse File.
4. Browse to your original PowerPoint file and click Open.
5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.

Hi Leslie,

I tried the above and it popped up with the same error message.

Would you suggest another solution for me to try?

Thanks & regards,
Karen

If you cannot attach the package here in the forums as I shared above, can you please try to upload here.

Please reference this forum thread and include the following at the beginning of the description ::leslie::

HI Leslie,

Sorry that i don't know where to upload the file.

I tried to insert under the \

but seems no where I can attach or upload file under here.

Please advise.

Hi Karen! You could share it here via the paperclip icon in your reply or via the blue hyperlink that I shared above.

Dear Leslie,

Thanks for your help. File is uploaded.

Hi Leslie,

I would like to ask one more questoin, my laptop popped up a message said there's a problem with the presentor ribbon just now.

I tried to add it back in, but not success. Please advise.

Thanks

Karen

Hi Karen

To re-enable the Articulate Ribbon do the following:

• open your PowerPoint options from the File menu
• select Add-Ins from the left-hand side menu
• select Disabled items from the Manage drop-down and click Go
• select the Articulate Ribbon in the list and click Enable
• click OK to close the PowerPoint options and restart PowerPoint

Hope that helps

Helen

Hi Karen! I have responded to your case, thanks for sharing your file with us.

Looks like Helen has addressed your additional question!

Thanks Helen

Hi Leslie and Helen,

Thanks for your help.

My webcast is able to publish now.

Best regards,

Karen

Glad to hear it, thanks for the update Karen

Hello,

I am having an issue viewing a presentation that has been published in Articulate Presenter 13, selecting the "Publish to CD option".

I published to a local hard drive and I am able to view my presentation there.

However when I email it and follow the email instructions, I am not able to view it.

I read in the publishing instructions that one should not publish to network drives, so I am not doing that.

But it is imperative that I am able to email it, because I have no way of sharing with my supervisors to review and provide feedback.

We usually rely on our network drives for that.

Thanks,

Temana

Hi Tami!

Are you utilizing: Launch_Presentation.exe to launch your course. You can check out the tutorial here if you would like to read further about this.

Hi Leslie,

Thanks so much, clicking on Launch _Presentation.exe worked for me. It created a Google Chrome launcher.html icon that I could click and then click "Launch" to open my presentation.

Just as an FYI though, the instructions that you sent me don't explicitly state that and when you choose the email option to 'Publish' an Articulate Presenter presentation, these are the default instructions for viewing the presentation that come with the email:

Hello,

Attached is somecontent I created using a product called Articulate Presenter.

To view thiscontent:
1. Save the attachedzip file to your computer.
2. Extract (unzip) thefile.
3. Double-click thepresentation.html file.

** Powered byArticulate Presenter - http://www.articulate.com**

Following those instructions, my file would not open. Although it did in the past with another presentation - which is what puzzles me. I am thankful for your help. Now I can email the presentation to my supervisors and I will write in my own instructions so that I do the following:

3. Click on Launch_Presentation.exe

4. "Extract all" the files (clicking "Run" didn't work for me)

5. Click the Google Chrome Launcher.html icon.

6. Click the "Launch" button

Glad to hear that it worked for you Tami! Thanks for the update.

Hi Leslie,

With the same webcast, I realized that the page number cannot be displayed under the footnote.

May I seek your advice on this?

Thanks
Karen

Hi Karen!

Presenter '13 works similar to Presenter '09, and here is some documentation on that:

Presenter ’09 will publish your slide number only if the following is true:

• You are using the default slide number folio that is included in your slide master.
• In Header and Footer, Slide number must be selected.

If you copy and paste a folio symbol into a slide master or on a slide, the slide number will not appear in your published output. For slide numbering to publish correctly in Articulate Presenter, you must use the "Insert -> Slide Number" feature in the Master Slide of your presentation in Powerpoint. You cannot copy the tag and paste into different slides even if this will work in Powerpoint.

Hi Leslie,

I inserted the page number using the default slide number.

and the page number can be propoerly displayed on slide (Capture 1) but not the published one (Capture 2).

please advise.

Sorry pleaes find attached here teh capture 1.

Thanks
Karen

Hi Karen!

I opened your case back up to look into this further since that is where your file was for me to reference.

Hi Leslie,

I have webcast with publish problem again.

You mind if you can help me to take a look at it?

I've uploaded the file under the link you provided before.

Thanks & regards,

Karen

Hi Karen!

Looks like Wilbert took care of you in my absence. Glad you were able to get that taken care of.

Hi Leslie!

I've been facing some problems publishing and previewing the files.
Once I published, I can't preview it, and once I publish it online, I can visualize the file in Chrome and IE. With Firefox, I can see it in the older versions (29.0, 30.0) but my Firefox is the updated version (31.0) and it's not working. Do you know if there is any incompatibility between Presenter13 and Firefox 31.0? And I haven't updated my Articulate yet to version3.

Could you help me with that?

Thanks!