Resume Presentation in LMS not always working
I've got a problem I'm hoping someone might have some ideas on how to fix. I deliver my Articulate-published presentations via a LMS (Prosperity). For some of my users, the resume presentation feature works just fine (myself included). However, there are numerous students for whom this feature does not work and they are required to start a presentation over from the beginning again. Normally this wouldn't be a big deal, but since the navigation is restricted, they're not able to jump ahead and must view all slides in order.
I know there can be issues with the data_suspend file getting to large and messing up the bookmarking, but I'm pretty sure that's not the case here because the presentations are not that large and, as mentioned before, the resume presentation feature works just fine for the same courses for many of my users.
By the way, I'm using Presenter '09, SCORM 1.2 and have the box checked next to "When running in LMS, ignore FLASH cookie.
Thanks in advance for any advice or suggestions you can provide!
Upward Bound Training