1 Reply
Ali Goulet

Hi Sherri, 

Thanks for reaching out here! When you say the videos don't play in Articulate, do you mean they aren't playing when you use the Preview option in the Presenter ribbon? If so, how are you inserting the videos? You may want to check out the steps in this tutorial on adding videos in Presenter just to verify your process. 

As for the audio, Powerpoint audio isn't supported in Articulate Presenter. If you've already recorded or imported audio in Powerpoint, you may be able to extract it from the PowerPoint file using the instructions in this article. You'll then need to import it into Presenter

Hope that helps! :)