Complete course displays a score of 0% in LMS


We are just transitioning to Litmos for our LMS provider. All of our eLearning courses are Complete/Incomplete and don't have scores. When users complete eLearining courses in Litmos, the courses mark as complete, but they display a score of 0% (see attachment). This is confusing our users. Our previous LMS did not do this.

Is there any workaround for this? I contacted Litmos, and they told me that this was not something I could change in their LMS, that I had to go to Articulate for an answer.

Even though my courses are incomplete/complete, can I set them so they also report a score to the LMS?

Thank you!


1 Reply
Leslie McKerchie

Hey Lindsay,

Thanks for letting us know that you're running into an issue with learners getting a zero unexpectantly.

You mentioned that the course does not have scores. Is there a Graded Result Slide or a Survey Result Slide in the course?

Do you experience a similar result when testing the course inĀ SCORM Cloud or is this issue limited to your LMS?