Complete course displays a score of 0% in LMS
We are just transitioning to Litmos for our LMS provider. All of our eLearning courses are Complete/Incomplete and don't have scores. When users complete eLearining courses in Litmos, the courses mark as complete, but they display a score of 0% (see attachment). This is confusing our users. Our previous LMS did not do this.
Is there any workaround for this? I contacted Litmos, and they told me that this was not something I could change in their LMS, that I had to go to Articulate for an answer.
Even though my courses are incomplete/complete, can I set them so they also report a score to the LMS?