Continue, Suspend and Quit button on LMS

Hi Axtria Institute,

Thanks for reaching out!

I'm so sorry to hear that you're running into this issue, but I'm happy to help troubleshoot. It would be helpful if we can see a screen recording or screenshot of what you're seeing. You can upload it here or share it privately in a support case.

Additionally, if you're comfortable sharing your file, I'd be happy to do some further testing on my end. We'll delete it from our systems once troubleshooting is complete. Although I'm not super familiar with your LMS, we use SCORM Cloud to determine if the issue is specific to your course or not.

In the meantime, here's a resource that you may find helpful:

• How to Troubleshoot Your LMS with SCORM Cloud

Please see the attached screen shot for your reference.

 We have spoken to SAP team and they are saying that this to do with the scorm package we are developing. Earlier it was not there and suddenly it started.

Kindly help us on urgent basis as it is hampering our internal and external learning department. 

thank you

Hi Axtria Institute,

The three buttons you are seeing aren't part of the Player of your Storyline 360 course. You'll see that if you upload your course to another LMS like SCORM Cloud, those three buttons will no longer be visible. 

There isn't a setting that can be adjusted in Storyline 360 to remove those three buttons since they aren't part of the course and we recommend reaching out to your LMS administrator for assistance in removing those buttons. If you've already tried reaching out to your LMS administrator, please open a case with our support team here to get in touch with our support team for additional assistance.

This is the response we have received from LMS team-

perhaps articulate support should contact directly the SAP support

ideal would be a three-way communication between Articulate, SAP and Rustici (they could decide who is right)

Let's read SAP's Help Portal articles closely:

SAP SuccessFactors Learning Navigation Controls for SCORM 2004 Content

"In SAP SuccessFactors Learning, SCORM content appears in a wrapper [emphasis mine]. When the learner views SCORM 2004 content in the wrapper page [emphasis mine], the buttons on the wrapper page [emphasis mine] follow SCORM 2004 sequencing rules."

SAP is WRAPPING the course in a frameset/div, and at the bottom of that wrapper are 3 buttons: Continue, Suspend, and Quit. Those 3 buttons honor whatever sequencing is defined in the manifest file. 

• Suspend allows learners to pause the course. The next launch resumes the same attempt.
• Continue allows learners to navigate to the next content object in the course sequence.
• Exit (Quit in SCORM 2004, Ed. 4) allows learners to end the current attempt. When learners choose Exit, they exit completely from the content. Unlike Suspend, the next time a learner starts the content, SAP SuccessFactors Learning recognizes it as a new attempt.

"In SCORM, the course structure is defined in the imsmanifest file. The manifest details how many content objects are in the course and how they’re structured in relation to one another."

Reading the help article, you may notice you don't have a Previous button, which is because you must not have a previous content object in the course sequence (it would only appear with Multi-SCO courses). The wrapper reads your imsmanifest.xml file and displays/hides the relevant buttons.

Guess what? You can hide the buttons in SAP/Successfactors, and they have an article dedicated to that:

hideLMSUI

"The hideLMSUI element is part of SCORM sequencing and indicates that the Learning Management System (LMS) shouldn’t provide user interface devices that enable the learner to trigger specific events. It allows an activity to hide LMS navigation buttons."

And in the Note:

"Depending on how you or the LMS defines the buttons [emphasis mine] and depending on the language of the user, the exact names of the buttons can differ."

They even include handy sample code:

<adlnav:presentation> 
   <adlnav:navigationInterface> 
      <adlnav:hideLMSUI>continue</adlnav:hideLMSUI> 
      <adlnav:hideLMSUI>previous</adlnav:hideLMSUI> 
   </adlnav:navigationInterface> 
</adlnav:presentation>

We have tested this coding using a rise articulate scorm 2004 and it does not work if you try to upload it into the LMS.

well to give answer to the question i have raised. we are now uploading the courses in Scorm 1.2 version instead of 2004 version, the three buttons are not visible in 1.2 version of LMS. 

Thank you 

but keep in mind that with scorm 1.2 there may be problems with the resume function on storyline courses

https://community.articulate.com/discussions/articulate-storyline/resume-not-taking-you-to-the-place-you-had-got-to

I was able to get it to work in RISE after playing around with hide adlnav commands.

That wasn't enough though for Success Factors as I also needed to insert the code below in order to get it to fully work and hide the buttons.
So around line 5 insert 
xmlns:adlcp="http://www.adlnet.org/xsd/adlcp_v1p3"

Around line 24 insert the hide code...
<adlnav:presentation>
<adlnav:navigationInterface>
<adlnav:hideLMSUI>continue</adlnav:hideLMSUI>
<adlnav:hideLMSUI>previous</adlnav:hideLMSUI>
<adlnav:hideLMSUI>abandon</adlnav:hideLMSUI>
<adlnav:hideLMSUI>exit</adlnav:hideLMSUI>
<adlnav:hideLMSUI>abandonAll</adlnav:hideLMSUI>
<adlnav:hideLMSUI>exitAll</adlnav:hideLMSUI>
<adlnav:hideLMSUI>suspendAll</adlnav:hideLMSUI>
</adlnav:navigationInterface>
</adlnav:presentation>

Tested it and buttons are gone on SCORM 2004 exam item type in SAP Success Factors. Only the RISE buttons are now visible.

Hope that helps.