1. Both AICC and SCORM 2004, 4th edition Items with SL1 to SL2 content are completing when learners fail the in-course assessment and moving to there Learning History.
2. AICC items that complete on fail sometime do not have Object Details in the learner’s Items Completed record for that instance of the item
3. AICC items that complete on fail sometimes have a score of “100” in the learner’s Items Completed record
4. SCORM 2004, 4th edition items that complete do have Object Details in the learner’s Items Completed record for that instance of the item; however, the Object “Finished” Status is “No” and the Score (%) value is incorrect.
When we convert from SL1 to SL2, a second set of Results Variables are created by SL2. These items can not be removed from the course. The bookmarking also stops working.
We have review debug files and talked to PMP support folks. Any ideas or suggestions ???
The English files are all S2, and in a different format. When Chinese S1 converted to Chinese S2, it was so they would be more tablet friendly. I'm not sure which one attached is in Storyline 1, since I don't have it anymore.
I didn't notice anything off - but since it's difficult for me to take the entire exam (don't read Chinese nor do I know the answers) I uploaded a version of here with the debug mode enabled. This will allow you to access the course and a new window should pop up in the background that'll track all the information being passed. That's what we'll want to have a copy of - so once you've completed the course copy/paste the contents of that window into a Notepad or Word document file.
I'm going to start a support case so that you can share the information with our Support Engineers once you've completed that. I'll send you the email with a link of where you can upload that file and then we can look further into what's happening.
Sorry about the link - it's available here, and I also sent it as a part of your Support case. It's difficult to diagnose these tracking issues without seeing that debug information and actually going through the course which based on the size seemed like it may be easier for you than for me. I did open the case for you, and I can share this answer key with our team to continue testing as well.
Did you get my email with directions on how to share the contents of the debug log with our team? We'll be able to look through it to spot anything odd!
Yes, that's the version of the file I published to SCORM Cloud.
I'll have my team reach out again as a part of your support case!
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The English files are all S2, and in a different format. When Chinese S1 converted to Chinese S2, it was so they would be more tablet friendly. I'm not sure which one attached is in Storyline 1, since I don't have it anymore.
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Hi Ashley, did you find anything?
Hi Melissa,
I didn't notice anything off - but since it's difficult for me to take the entire exam (don't read Chinese nor do I know the answers) I uploaded a version of here with the debug mode enabled. This will allow you to access the course and a new window should pop up in the background that'll track all the information being passed. That's what we'll want to have a copy of - so once you've completed the course copy/paste the contents of that window into a Notepad or Word document file.
I'm going to start a support case so that you can share the information with our Support Engineers once you've completed that. I'll send you the email with a link of where you can upload that file and then we can look further into what's happening.
Hi Ashley,
This really wasn't what I was hoping for, to be honest, plus there is nothing to click on. Here is a quiz answer key.
Hi Melissa,
Sorry about the link - it's available here, and I also sent it as a part of your Support case. It's difficult to diagnose these tracking issues without seeing that debug information and actually going through the course which based on the size seemed like it may be easier for you than for me. I did open the case for you, and I can share this answer key with our team to continue testing as well.
I still don't know how to do anything with a debug log. As stated above. Also, are you using SH&E_BeSafe_ChineseSimplified_031817 ?
Hi Melissa,
Did you get my email with directions on how to share the contents of the debug log with our team? We'll be able to look through it to spot anything odd!
Yes, that's the version of the file I published to SCORM Cloud.
I'll have my team reach out again as a part of your support case!
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