Drag and drop freeform question in Storyline 360

Thank your for the workaround, Ben. Yes, stack random and snap to centre are not working properly.

Just linking this post where we found same behaviour

Yes, to second Wendy's reply here, we released a fix yesterday that addresses the issue where Drag items wouldn't snap to the center of drop targets in HTML5 drag-and-drop interactions.

You can read all of the details here.

I know this thread is a little old, but I'm still having issues with the drag and drop. I used to be able to tile the answers within a drop target. Now the answers will just float and won't drop to the target. The Tile and Snap Offset options don't seem to work. I recorded my screen to show what happens on each setting.

https://360.articulate.com/review/content/99bbde5d-be86-46e4-bda8-08455b42dc0b/review 

Hello Beverly,

Thank you for including that video of what you are seeing. It is the perfect demonstration of an issue we are aware of.

Drag items are 'sticking' to the mouse and not actually dropping onto the target.

Seems specific to courses that were upgraded from Storyline 2 to Storyline 360 and with snap behavior set to Tile.

We do have a workaround listed:

Set Snap dropped items to drop target to Free

In the meantime, I will add this thread to our report as we are tracking user impact. 

Hi,

Same issue on my side, with courses upgraded from Storyline 2 to Storyline 3.

I updated my storytemplate from SL2 to SL3 and same thing, I have to recreate some slides of my storytemplate
Any update on your side?

Olivier

Hello Jacob!

Thanks for following up with us. It’s definitely helpful to understand how many folks are experiencing this bug and how often they encounter it. That info helps us prioritize our development resources and you can read more about how we handle that here.

Please add me to the list of people, who has experienced this bug. This gives us problems with sorting exercises as the quality insurance returns comments about the missing alignment to the drop target.

However, "tile" seems to work, if shuffle is set to none.

Hi Søren!

Sounds like you are having difficulty with alignment? We had an update that addressed the original post as you can see here.

Would you be able to share your .story file for us to take a look at the issue you are experiencing?

Sure.

Thanks for sharing the file Søren. Looks like you are actually experiencing the issue with the sticky mouse. We have not released a fix for this, but this thread is tied to the issue so that we can update when we can. In the meantime, setting the Drop Target Option to Free will allow this to work.

Please add my name to the list of folks experiencing this issue. I am testing out Articulate 360 for possible purchase. It's impacting one of my projects I converted from Storyline 2. Using the workaround to set it to "free" isn't an option in my case because I have drop states for correct and incorrect answers which can't be seen unless they're tiled. I have about 10 more modules that I need to convert. They'll all have this problem. At this point I'll need to rebuild each drag & drop in each module. Any chance there's a fix coming soon?

Hi,
you can add my name to that list...
same question than Leah...any planning on your side?
Olivier

I should have tried rebuilding one before I said I'd do that as a workaround... that doesn't work either. The rebuilt interaction has the same problem as the imported one. Ugh. I'm not going to be able to convert these to 360 until this is fixed. Boo.

Hi Leah and Olivier,

Thanks for chiming in here too. Our team is investigating a fix for the issue discussed here where  drag item do not release when releasing the mouse button over a drop target.  We'll keep you posted once we have some more info to share.

Hi everyone,

We recognize how much frustration this bug is causing, so our team has made this a priority fix. We'll keep you posted on any new information we receive--thanks for hanging with us on this!

Hi, I believe this is the same issue here: https://community.articulate.com/discussions/articulate-storyline/storyline-360-drag-and-drop

This has been a big issue for us (and sounds like it has for others too). We had to reluctantly change the option to 'No shuffle', but have noticed that it sometimes changes back to 'shuffle' even when we have not touch the slide in question (only changed another slide and republished)!

Any idea when this is going to be fixed, as we have been waiting for months on a significant bug for us...

Hi Vispi,

Thanks for sharing here - the two issues are a bit different but related. One of the other recommendations/workarounds was to use the snap to target as "Free" for your drop options. 

The issue where drag item continue to move with the mouse even after releasing the mouse button over a drop target when projects are upgraded to SL360, is still an open issue but marked as a high priority update and targetted for the next update which has not been scheduled yet. 

We'll keep you posted here once we have a release date. 

Thanks for the discussion, we just upgraded to 360 & we are affected by this issue, too. But, unfortunately neither Leslie's "free" nor Vispi's "no shuffle" workarounds actually worked for us. see attached:

Sorry to hear that the workarounds are not working for you Kelly.

Our team is still working on this one, but it has been prioritized.

Good news, everyone!  We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.

We had talked about how a drag item wouldn't always drop on a target in HTML5 output unless you clicked your mouse to release it.  That issue has been addressed!

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application.

Let me know if you have any questions, or feel free to reach out to our support team!

Hi Alyssa,

That's a great news for Articulate 360

Do you know if that update concerning drag/drop issues has already been released for Storyline 3? And if not yet, do you know when it is planned?

Regards

Olivier

Hi Olivier,

We're still working on a fix for the drag and drop issue in Storyline 3. I don't have a timeframe for that release, but we’ll be sure to update you here in this thread as soon as it's ready! 

Hi Alyssa,

Still no update for drag and drop issue on Storyline 3? :(

Regards

Olivier