drag problem with video seekbar

Same issue after the latest update (Build 3.37.21453.0).

yes, same issue. I raised it with support and they completly ignored the issue and instead starting talking about the next button on the slide which it has nothing to do with.

Hi Jack,

Thanks for reaching out, and I appreciate you clarifying the details with my teammate, Jopney. It looks like she followed up with you regarding this issue and confirmed that we do have an active bug where you cannot scrub the seekbar in the built-in video controls during preview or publish.

I will be sure to jump back in here when we have any progress to share on a fix. 

thank you Ren!

Ren, I got the same problem. The video seekbar is present but I am unable to jump forward or back in the video. Keep us updated with the solution, please!! :))

Thanks for your support

Thanks for chiming in to let us know as well, Ricardo. You should now be subscribed to any updates we pop in and share.

Hi all. also subscribing here for updates. Hoping this can be fixed soon.

Hi everybody! 

I've done a downgrade and just solved the problem. Let me see when I can upload again. Now my upload settings are in pause mode.

Thank you!

@Ren Gomez Thanks for kindly confirming. I have downgraded to the previous version of articulate as a work around. We have a teams account and I have advised my colleagues to do the same or to wait. Has this bug been fixed yet because they are asking me for an update?

Hi everybody!

Great news for this Tuesday morning: A hotfix for Storyline 360 is ready, and it addresses the issue where learners couldn't click or drag the seekbar on the built-in video controls! 

You can explore the release notes here, and download the latest update with these steps. Thanks for helping us make this improvement!