Embedded Video Playback - Storyline 2
Nov 21, 2016
Hi - am having an issue with a Storyline course which won't play embedded video on an iPhone. I have uploaded to our LMS and no issues with running the course through a desktop. The image appears on the iPhone but will not start playing the video.
I have looked at previous threads on the subject with the main guidance around checking the size of the slides compared to the maximum size the iPhone can run. The specs I am using are as follows:
- Storyline size - 900 x 630
- Video in H.264 format - MP4
- Embedded video size on slides - 900 x 505
- iPhone 6s - max pixels 1334 x 750
- ios - 10.1.1
Would appreciate some help and if others have encountered similar problems. My feeling is that this may be an ios issue as I am running the latest build? I've not yet tested on Android so not sure if this will have the same issue.