Hi, I have an error messages which has foxed me all day. I imported pp from studio and wished to save in storyline after publishing, but got following message: "The project file could not be saved. Value cannot be null. Parameter name: value."
Should I be typing something specific or is this a system error?
I just replied to another post of yours here. Is this the same file or another one with a different issue? Again, if you need us to take a look, feel free to share the .story file.
I don't see a standard solution for the others who were getting this specific error: "The project file could not be saved. Value cannot be null. Parameter name: value."
Could you share more details of your issue so we can get you pointed in the right direction?
Is this the exact error your getting, and if so, when do you see it? With all projects or just one?
Can you confirm you're working off a local drive, usually your C: drive, and not off a network drive or external device?
I'm staying tuned for your response so we can continue troubleshooting!
i am experiencing the same issue. i am working off a local drive not external. i can save a new project. i imported a pptx file and cannot save. i tried deleting one slide at a time to see if a corrupt slide was the issue. i uninstalled articulate and reinstalled...
i am experiencing the same issue. i am working off a local drive not external. i can save a new project. i imported a pptx file and cannot save. i tried deleting one slide at a time to see if a corrupt slide was the issue. i uninstalled articulate and reinstalled...
Thank you for sharing the troubleshooting steps you've gone through. I see you have a case open with my teammate, Angelo; great call on connecting with our support team!
I've shared these additional details in your case so you can continue working one on one with Angelo. Stay tuned; he'll reach out with the next step!
9 Replies
Possibly, one of your slides is broken. Try publishing one slide at a time to find out the root cause.
Hi ONVU,
I just replied to another post of yours here. Is this the same file or another one with a different issue? Again, if you need us to take a look, feel free to share the .story file.
I am facing a similar issue while saving the file. The only thing I have imported existing course to resize it, I want to save the resized version.
Thanks for contacting our support team as well, Deepali. I can see that you're already working with Ronaziel :)
So...no answer to this question then?
Thanks for reaching out, Xpan!
I don't see a standard solution for the others who were getting this specific error: "The project file could not be saved. Value cannot be null. Parameter name: value."
Could you share more details of your issue so we can get you pointed in the right direction?
I'm staying tuned for your response so we can continue troubleshooting!
i am experiencing the same issue. i am working off a local drive not external. i can save a new project. i imported a pptx file and cannot save. i tried deleting one slide at a time to see if a corrupt slide was the issue. i uninstalled articulate and reinstalled...
i am experiencing the same issue. i am working off a local drive not external. i can save a new project. i imported a pptx file and cannot save. i tried deleting one slide at a time to see if a corrupt slide was the issue. i uninstalled articulate and reinstalled...
Welcome to E-Learning Heroes, daniel! ⭐️
Thank you for sharing the troubleshooting steps you've gone through. I see you have a case open with my teammate, Angelo; great call on connecting with our support team!
I've shared these additional details in your case so you can continue working one on one with Angelo. Stay tuned; he'll reach out with the next step!