Fonts and Ligatures in IE
Hi all! I'm using the current version of Storyline 3 (Win10). HTML output looks great in various browsers. But in IE11, all fonts are appearing as Times New Roman. Spacing is irregular. Also, ligatures for some fonts are disappearing, leaving empty spaces for "f", "ff", "fl", etc. Sample screenshots below.
I reached out to Articulate support last month (case #01180928), and this was logged a potential software bug. But it's a major issue for us, and I'm reaching out to see if there is any new information or other ideas from the community.
Similar issues have been discussed recently here, here, here, and here. In those threads, it is recommended to set the "Font Download" setting in IE to "enabled" or to set the product as a "Trusted Site". This is not an adequate solution, because 1) it requires all users to do it, and 2) some users are unable to modify this setting, per their organization's security settings. In addition, the font does not display correctly even if the font is installed locally on the computer.
We're using "Open Sans" and "Source Sans Pro" fonts. These are client requirements, so we'd like to avoid changing. But if the font is unavailable, is there any way for a similar font to be chosen? At least a sans-serif font?
At the least, is it possible to disable the use of ligatures? This should allow the missing characters to be visible as Times New Roman in IE.
Story file is attached, but this impacts all of our products. The images are screenshots of the HTML output from the Story file in Chrome and IE11. The fonts render correctly in Chrome, but appear as Times New Roman in IE. (Though the spacing stays the same.) Note the missing characters in Open Sans and Source Sans Pro.
Thanks in advance for any ideas!
Screenshot from Chrome above.
Screenshot from IE above.