Help needed on resume in HTML5 on Moodle

Seems to resolved the issue for me in SCORM cloud so i am hopeful all will be well in our LMS.  Will investigate fully and report back

Stephanie - did you export for SCORM 1.2 or 2004? Also what LMS are you going to be deploying on? For my project on Moodle it stiull seems to have some problems. But I am going to do some more testing today.

Hi Chris - published to SCORM 1.2.  Looks ok on SCORM cloud now (saw the issues on there previously).  We have Moodle also, so will have a look on there later this morning and let you know. Thanks

Not sure how relevant my comment is going to be but wanted to chime in anyway. 

We are developing some courses for deployment via Moodle and it wouldn't play nicely with SCORM 1.2 courses, seemed as though the suspend data limits prevented even small amounts of text-entry data to be saved for future visits. This was no good as we have a lot of user-text-entry exercises throughout.

We resolved the issue by publishing as SCORM 2004 3rd Edition and everything works fine. Also, bear in mind that once you reach the end of the course your suspend data is often cleared so nothing is saved for future visits following completion.

Hi,

With Moodle 2004 export for HTML5 only I am getting some resume functionality. Eventually after a certain variable number of visits it forgets everything and the user back to square one as if they were starting from afresh. Anyone know why this is happening?

Chris

Hi David,

When you say reach the end of the course - do you mean when the last slide has been visited and the course exits with an 'exit course' trigger?

How does Moodle interpret if the course is finished?

Hi Chris,

I mean that whenever the completion/passing criteria you've set has been triggered.

For example if a learner has to score 80% in the test and they do so, the course will be marked as passed, or if the course is being marked as complete based on slide views etc. 

I don't know whether Moodle can be configured to do things differently but I've certainly found that it, and SCORM Cloud both clear the suspend data once a course has been passed, completed etc.

Moodle will put the course in review mode once completion has been achieved. I am not sure how newer Moodle’s work in review mode. But older versions would then ignore the suspend data because the course was complete.

Sent from my iPhone

Thanks Phil.

Are you having problems with courses resuming?

As far as I can tell in Moodle HTML5 only, we are still having problems with courses resuming.

Luckily I have no problems with any courses at the moment, just watching this with interest just in case it becomes an issue down the line.

Hi all,

Let us know if you're also able to test this out in SCORM Cloud. Our Support Engineers are also able to help test in our Moodle instance too if you'd like to share a copy of it. 

Hi,

My HTML5 only project is not resuming properly in Moodle - either SCORM 1.2  or 2004. Even with suspend limits disabled. Worryingly it also is not resuming on SCORM Cloud.

Due to sensitive info. in the project I don't want to share a public version but could send a private version for testing to your support engineers...can you tell me how to do that.

Chris

Hi Chris,

Absolutely - you can always share directly with our Support Engineers by uploading here. 

We did have an issue with the Resume behavior for any LMS output that was not Tin Can API - and that was fixed in the last update. Have you installed that and republished your content? 

Hi Ashley,

Yes I did update the software and republish. I am going to share this with your support engineers. Thanks for your help.

Thanks Chris - and I see your case # 01287035 so I'll follow along as well. 

Hello All,

I am was having the resume issue with  a course I've built. It requires learners to view six videos. I created a main menu slide with six graphics I'm using as buttons. When they click on a graphic it takes them to the layer with the video and then back to the base layer. The graphics all have states of visited that changes the graphic to gray and puts a checkmark on the graphic. When people view two or three of the videos and then exit the course, they reopen the course choose resume,  and navigate back to the base layer but no visited states are maintained. I've updated to the 360 update just released. I've also tried publishing in all formats Flash, HTML5, and both with each other for backup.  I changed the course to navigate to individual slides instead of layers and it works now. I have others that require variables to be maintained when resuming so checking those now as well.

Hi Michael,

I'm sorry for the issues you ran into, and if you run into something similar please feel to share a copy with our team. We'd love to take a look and try to help fix it before you have to make all these changes. 

Actually I do have another course that has four quizzes to start the course. Each quiz is based on a section of the course material. If they pass a section quiz they are marked complete when they pass all sections the full course is complete. When people are resuming this course the section quiz results are reset to zero.  I don't want to post it here on a public forum, but if there is somewhere else I can send this I will.

Hi Michael,

You can share your file with our support team here if you wish to share privately.

Hi there, we are facing the same resume issue using SCORM in Moodle. In one of the slides, users are directed to an external link in Moodle. After that, clicking another link will direct users to go back to SCORM, it does not resume in the correct slide all the time. Inconsistent. 

Is there a fix yet? 

Hi Kevin and welcome to E-Learning Heroes 😊

Thanks for reaching out and sharing that you are experiencing a similar issue.

• Can you explain the inconsistent behavior that you are seeing?
• Is it resuming on the last completed slide?
  • The completion/save is not set until the user moves to a different slide and an external link would not meet this requirement.

If you'd prefer our team to take a look, then with your permission, please share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.