New Storyline Feature: Closed Captions

Mar 07, 2017

Hey folks,

We just released a new feature for Storyline 360: Closed Captions! This is one of our most requested features, and allows you to add closed captions to both video and audio (narration).

Storyline supports the standard Closed Caption formats in use today: .srt, .vtt, .sbv and .sub. These are super easy to create with a range of third party tools such as YouTube (we’ll add a simple caption editor in a future update, coming soon).

You can specify a custom font in player properties, and choose whether to use a built in player control or roll your own button with the new Player.DisplayCaptions trigger. As you’d expect, everything works seamlessly across desktop, tablets and phones.

Check out Arlyn’s video for more info:

And here's the full Closed Captions Documentation.

To get started, just update your 360 Desktop App and then update Storyline 360.

For an overview of everything in the March ’17 update, see our What’s New Page



155 Replies
Janet Chafey

I've also noticed that when I enlarge the player font size (in order make closed captions larger), the preview accurately reflects my changes.

When the file is published, the player labels are enlarged but the cc is not.

Any idea what could be causing this? It happens when publishing with Flash/HTML 5 instead of HTML5/Flash.

Also, I would prefer that the cc be bigger while the player labels remain the same size. Is there anyway to change just the cc size and not the player label size?

Troy Hunsinger

Wow, I have done a lot of reading and I am still not clear on this process.  I generated all of the audio using the recording feature within Storyline 360.  What is my next step? Do I need to go to a third part application to create my caption files?  If so, where do I go to get my audio files? Do I need to publish first in order to see them? Any help would be greatly appreciated. I have viewed the thread Storyline 360: Importing Closed Captions for Narration and Videos, but that still didn't seem to answer my questions.

Leslie McKerchie

Hey Janet and Cynthia :)

Great news! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here

The Storyline 360 item you'll be interested in is how:

Special characters, such as accented letters and apostrophes, weren't displaying correctly in closed captions in Flash output.

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either right here or by reaching out to our Support Engineers directly.

Kathy Collins

I am having that same issue too. Did you ever get it resolved? I have the box checked to show captions in the player. One thing I thought it might be is that I added the trigger to start the CC at the beginning of the timeline. Then we decided not to do it that way and I deleted the trigger.

The caption button disappears in preview mode and also the published file in story_html5.html but appears in story_flash.html.

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