9 Replies
Ashley Terwilliger-Pollard

Hi Sandeep,

Are you using a Custom story size? Our team is looking into an issue where the font size on Sequence Drag and Drop answer choices are displayed smaller when viewed on Preview or Published output. 

As our team continues to investigate, you can resolve it by using one of the standard story sizes in Storyline 3 and Storyline 360. 

Let me know if you're slide doesn't match that description, and as Alyssa mentioned, we'll want to see the .story file to take a look at your slide, the properties, etc. 

Sandeep Gadam

Hi Ashley,

For your information, Yes, I'm using a custom story size of 1596 x 844, and this issue occurs when only one of the option content is more.

As you told, I've tried the same with default story size in Storyline 3 & 360 and the issue seems to be the same with Sequence drag and drop ans as well as Sequence drop down.

I'm attaching a .story file for your quick review.

Kindly get back to me ASAP.

Sandeep Gadam

Hi Alyssa,

I'm totally confused with your reply. Can you please be more clear and specific for my understanding.

FYI, I'm using storyline 3 ver-3.5.16548.0. Is this the same version that you have tested on?

And regarding the Peek that you have recorded, the option with the following content ("With mouth open, take a quick breath through mouth.............."), font size seems to be reduced. Is the recorded story file is the one which I've sent you earlier.

Alyssa Gomez

Hi Sandeep,

So sorry for the confusion!

Yes, I tested the latest file that you sent called sample.story. And like you, I'm using Storyline 3 version 3.5.16548.0.

As you saw in the Peek video, the text is smaller on the option that says, "With mouth open, take a quick breath through mouth..." This is expected since there is more text in that option than in the other options. The text should shrink to fit inside of the container.