Storyline and Presenter Red incorrect bar appearing in quizzes
Hi there friends. We have published 10 courses to our LMS in the last 6 months using both presenter and storyline. Over 10,000 folks have taken our courses and five of them have reported an unusual red incorrect bar appears seemeing randomly appears on the quiz slide in our courses before the user has answered the question. This red bar is not in a layer that is visible to me as the designer. Unfortunately this error prevents our user from being able to complete the course. Our users are also unable to log out and log back in as the error continues to happen. We have tried the usual fixes such as clearing the cache etc... We have been unable to replicate the error. However, it has been reported five times now. While this is seldom, it is concerning as our users are required by statute to complete the quiz. I have seen some other discussions similar to this, but couldn't see a fix in the comments. Any ideas?