Triggers not working in Articulate 360
I'm using Articulate 360 - love it.
In one of the slides of a course a video is played on a separate layer. On that layer, I have hidden two buttons to simulate a quiz question. When the timeline reaches a certain point, the buttons become visible and the video pauses. The user selects a button, then a feedback layer appropriate to their answer appears. When they click 'continue' on the feedback layer, it takes them back to the video layer and triggers the hiding of the buttons (via a change of state trigger) and a resume video.
This all works nicely in preview within Articulate 360 and on Articulate 360 review, but when I publish as Scorm 2004 v4 and upload to our LMS, it doesn't work properly. What happens is that the when they go back to video, it doesn't resume and the buttons don't hide. The user can resume the video by clicking it but they can't hide the buttons.
Can anyone help?