Closed captions for review 360 videos

Where are you publishing from? If you are using Rise or Storyline to create content, both of those allow you to create captioning for video before you publish to Review 360...

Articulate 360 - Rise 360: How to Add Closed Captioning to a Video - Articulate Support

Closed Captioning in Storyline 360 - E-Learning Heroes (articulate.com)

Hi Philip, neither, I am referring to videos uploaded directly to Review 360 instead of via an authoring tool. The advantage to this is you can then publish a SCORM-compatible version of the video with video playback controls and set the completion of the SCORM to be based on % of the video that the learner has watched.

I want to know if I can upload a closed caption file to a video, like you can in Rise.

There is no attached image?

I didn't add an attachment in the end

OK, I confess this is the second thread I've posted in where I've read about Review and SCORM and I'm lost as I'm not sure Review even has that functionality...so apologies, I've not been of much help. This might help?

SCORM Video Wrapper using Review - Review 360 Discussions - E-Learning Heroes (articulate.com)

Hi Nisha,

Thank you for reaching out! We appreciate your feedback and love to hear what features would be beneficial to you. You can upload videos directly to Review 360, but we currently don't have the option to include closed captioning in those videos. 

If you would like to track completion based on the percentage of the video that the learner watched, you can try this out in Storyline.

• Insert your video to a slide and add closed captioning.
• Calculate completion percentage based on timeline length. To do this, you can set a trigger to Complete course when timeline reaches X minutes Y seconds. I've included this screenshot as an example.

• Enable video playback controls
• Publish for LMS distribution

Please let me know if you have additional questions! We are happy to take a look at your specific project here, or privately through a support case. We will delete it from our systems when troubleshooting is complete. 

I second the original post – the option to import closed captions to Review 360 videos should be added. It's a basic accessibility feature. 

Hi Nisha, Philip, and Anna!

I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

One new feature we’ve included:

Boost video accessibility by including closed captions when publishing projects as MP4 video files.

To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!

To make sure I'm clear, Rise does not have closed captions on videos in SL blocks even if they have CC in the video player. Is that correct? I did that - grabbed an MP4, dropped it in the SL video player, imported captions and added the SL project as a Review block in Rise - and my CC still doesn't show up.

The only way to get closed captions in Rise is to have it generated with my MP4 (which is not possible in Camtasia or Vyond).

In addition, where are you all getting closed captions capabilities? For it being a standard for accessibility, I'm surprised I can't do it anywhere. 

Thanks for any insight!

Hi Heather, 

Happy to chime in!

I can confirm that Storyline 360 courses with videos and captions that have been embedded as blocks in a Rise 360 course should be able to display its captions. Here's a sample Rise 360 course with an embedded Storyline 360 block where you can see the captions display properly.

Since your Storyline 360 project isn't displaying its captions correctly when added to a Rise 360 course, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!

I have no idea what happened; at first the CC wasn't here but now it is. I've wasted so much time and now the button is just there. I have no idea what happened. Thanks!

Actually, they're not showing up in my LMS's (Cornerstone) Pilot environment. I'll submit a case.

Hi, Heather!

Thanks for letting us know that they aren't showing up in your LMS. I see your case has been assigned to our Support Engineers, so you'll be hearing from them soon for further troubleshooting!