Inserting template gets stuck every time?

Jan 03, 2020

I have a course where i have created block templates for reuse throughout the course. This worked one or two times, but now when I chose to add a block and pick my template from the block library, it inserts a "inserting template" section into the course and never finishes.

broken feature?

Funny thing is, I can preview the course and the content shows up. I can go and edit other pages and then come back to this page and sure enough, it's still "inserting template". Block templates don't work for me. What can I do?

104 Replies
Crystal Horn

Hi there, Teresa. I'm sorry this continues to happen to you!

Would you be able to try another browser?  I see from your case with us in the fall that clearing your browser cache worked; is that method failing you still?

Lastly, make sure you only click to insert the template once, and avoid inserting too many too quickly.