Publishing Rise

Apologies. I never saw your reply. Yes, it works on SCORM Cloud for us too. I've pointed the LMS to the indexapi.html file, but it opens a blank page, the course doesn't launch. This is the URL although you probably can't access it.

http://sakai.opencollab.co.za/access/lessonbuilder/item/845/group/5b56e4db-a480-4304-8034-e152570b8c72/Lessons/module-4-instruct-exercise-to-individuals-and-groups-tincan-qGEfdkdi/scormdriver/indexAPI.html

You're correct. I cannot access your link.

If the course works when you upload to SCORM Cloud, but not within your LMS, then I would advise following up with your LMS team for further troubleshooting.

I've submitted a support case now with articulate since the LMS support guy followed the same steps as he did with another client's Articulate zip file which works, yet mine only displays a blank page. Thanks

Just a comment -  in our Health Region an old version of Internet Explorer is used because of old legacy systems and Storyline files will open but Rise files will not. Our IT Dept needed to push out Chrome to all computers (after much persuading to do something) and I put a note in caps in the titles of each Rise file to only use Chrome as it will not open in IE. So, ensure browsers are up-to-date.

Hi Louisa,

Thanks for starting a Support case.

I see that Robert advised you to point to index.html from the scormcontent folder vs. the indexapi.html and that you also shared the course worked at SCORM Cloud (an industry standard for LMS testing). 

Do you know if your LMS admin was using another client's Rise course or something from Storyline/Studio? 

Hi Brenda, 

Thanks for the reminder to use an updated, supported browser. In case you (or others need it) here's the list of supported browsers for Rise authoring and viewing. 

Hi Ashley,

Has there been any updates on the development of this Articulate Rise feature? We are way past Q2 now.

Hi Stephen, 

Thanks for checking in on this. We've had some development timelines shift in our first year of Articulate 360 - so this isn't ready yet, but still on the list for our team to work on. We've got a few other things in the pipeline first, but we'll let folks know here or on the “What’s New” page and in the Rise Version History once these features are available. 

I made a huge mistake when I exported my file from Rise.  I tried to open the file to see the course and I opened it in Adobe Acrobat by mistake.  I now cannot get back to the original file types.  Can you please tell me what programme the xsd file should open in and how to fix the defualt opening of the file?

Hi Leandra,

Are you trying to play back the Rise course locally?It looks like you exported for LMS, so you'll ultimately want to upload the Rise export to your LMS (or Web server). Have you tried uploading the course to your LMS? If you want to test before using your own LMS, take a look at SCORM Cloud. 

Also, if the course is still in your Rise account, you could export again and everything should be all set. 

Hi Ashley

I have tried to export again and I still get the same file formats.  I am publishing to an LMS (Moodle) and its doesn't upload to the LMS.

Hey Leandra,

Were you able to test uploading to SCORM Cloud as Ashley shared above? That's always helpful to identify if an issue lies within the project files or if the issue may be limited to the LMS.

Just let us know if we need to take a closer look with you.

Hi Leslie

Thanks for the follow up.

I was able to upload the exported file onto Moodle. I need to test the tracking etc still.  I haven't had a chance to try to upload to the SCORM Cloud.

I also wanted to find out what programme the exported files should be opened in windows 10 as mine are showing Adobe icons?

Glad to hear that you were able to get the files loaded Leandra :)

Sounds like you may have the file type default to auto-open in that particular program. My published output/zipped files are simply zipped files for me to upload to the specific environment. 

Maybe your IT team can help with that if needed.

Hiya! Some of you asked about Rise question-level detail in LMS reports ..and that day is here! Learn more about it here, and continue to stay in the Rise know by checking out its release notes here!

Hope you enjoy, and you know where to find us if you need anything else!