Curious if there's a way to recover deleted block from Rise. Somehow several blocks disappeared from one of my courses and I'm hoping to recover them. Is there a version history that I ca access to track these down? Thanks!
Has this been resolved. This just happened to me and the undo button did not appear in my Rise block. How is it that this hasn't been created yet, like autosave for your Storyline documents? Seriously, for all the money that is paid by my employer this should be at the forefront. Very frustrating Storyline, get it together!!!!!!!!!
How do we revert back to an earlier version? Or at lease undo a text delete?
I inadvertently highlighted a section of text and back-spaced it out of existence. Really crappy!
I guess the only way is to save it constantly with version numbers? that is a time consuming process that will sure slow down the work flow and value of Articulate Rise
Hi there, Brian. Command + Z will undo text edits, but it will not bring back a deleted block.
When you delete a block, you'll see an Undo button at the bottom of the screen for several seconds. If you no longer see that button, you'll want to recreate the block again.
This is an incredible missing function and very expensive for your customers to have to bear. Surely, surely after two years, someone in the skunkworks would have cut some code to provide a recovery function. I can't being to explain how infuriating this is to lose hours of work. PLEASE FIX!! Is there anyone in marketing or customer experience jumping up and down about this? Not happy at all.
Just happened to me in 2020! Cannot believe no update yet. Hours of work gone because of accidental Trash can click. By the time the page refreshed there was no 5-6 second Undo button. Please update this. Who is in charge of this? Is the manager sadistic or what?
When updating a file I accidently trashed something and there was no Undo button for me either. The person who created it passed away and didn't leave a backup or Word document. I thought I could use the published version to recreate the content, but alas there isn't one because users were given access to the LIVE file. Which means as soon as I deleted the content no one has access to the information.
I feel like this is Friday the 13th, I've broken a mirror, while walking under a ladder, stepping on a crack, all because I was trying to avoid a black cat. :(
I just lost 5 hours of work. I know I should have been paying close attention when deleting blocks, but that said, is there any movement toward creating an undo function or including version history in the product? Seems like there have been requests for this functionality for over two years–am I missing any new posts that explain options for recovering lost work?
I lost a block I worked on for hours. I'll now have to work on a different program and copy paste here. This is not an ideal all encompassing workspace. So frustrating.
This is still not in place. I used a template and spent 2 hours course writing, deleted the unused blocks and accidently then deleted 3 further blocks; this resulted in the undo feature missed from the 2 lessons - surely there should be a recycle bin or such like feature? Even in moodle, a freeware platform, there's an undo feature! Highly frustrating!
I will add my voice to the chorus asking for better undo support just somehow deleted a process block that I created yesterday and by the time I realized it was gone, the undo button disappeared. Undo/Redo is a standard feature in every application (including web apps). It should be standard here.
I accidentally deleted a block for which all attachments are lost and just because I didn't realize I deleted it for 11 seconds, 1 second too long, it's just gone forever? Makes no sense.
These forums are full of real issues that are being added to "feature requests". Do these feature requests ever get put into action? Sure doesn't seem like it. This topic seems so obvious and here we are years later and still nothing. . . not even a work around.
The new undo notification appears for 12 seconds with a timer indicator. If you need longer than 12 seconds, hover your mouse over the notification to pause the timer. You'll also see multiple notifications when more than one block is deleted.
Let us know if you have any questions about this enhancement!
Hey, any update? I did not see any undo notification, and I do not understand why it has to be on a timer? As someone suggested previously, a box where you select "are you sure" would be a better option?
79 Replies
Has this been resolved. This just happened to me and the undo button did not appear in my Rise block. How is it that this hasn't been created yet, like autosave for your Storyline documents? Seriously, for all the money that is paid by my employer this should be at the forefront. Very frustrating Storyline, get it together!!!!!!!!!
It is absolutely shameful that after two years this issue hasn't been addressed. Get with it!
How do we revert back to an earlier version? Or at lease undo a text delete?
I inadvertently highlighted a section of text and back-spaced it out of existence. Really crappy!
I guess the only way is to save it constantly with version numbers? that is a time consuming process that will sure slow down the work flow and value of Articulate Rise
Uploading to Articulate Review often is a good safe guard for tracking and saving text updates.
Hi there, Brian. Command + Z will undo text edits, but it will not bring back a deleted block.
When you delete a block, you'll see an Undo button at the bottom of the screen for several seconds. If you no longer see that button, you'll want to recreate the block again.
I also had this issue and I hope that this issue will be resolved soon. Please add my voice to resolving this issue.
Still nothing yet ?!?
Nothing new yet, Marc. Thanks for checking in.
This is an incredible missing function and very expensive for your customers to have to bear. Surely, surely after two years, someone in the skunkworks would have cut some code to provide a recovery function. I can't being to explain how infuriating this is to lose hours of work. PLEASE FIX!! Is there anyone in marketing or customer experience jumping up and down about this? Not happy at all.
Just happened to me in 2020! Cannot believe no update yet. Hours of work gone because of accidental Trash can click. By the time the page refreshed there was no 5-6 second Undo button. Please update this. Who is in charge of this? Is the manager sadistic or what?
HI - why has this not been resolved yet? This should be a prioirty over adding new features.
When updating a file I accidently trashed something and there was no Undo button for me either. The person who created it passed away and didn't leave a backup or Word document. I thought I could use the published version to recreate the content, but alas there isn't one because users were given access to the LIVE file. Which means as soon as I deleted the content no one has access to the information.
I feel like this is Friday the 13th, I've broken a mirror, while walking under a ladder, stepping on a crack, all because I was trying to avoid a black cat. :(
I'm begging you to add this feature.
This post was removed by the author
I just lost 5 hours of work. I know I should have been paying close attention when deleting blocks, but that said, is there any movement toward creating an undo function or including version history in the product? Seems like there have been requests for this functionality for over two years–am I missing any new posts that explain options for recovering lost work?
I lost a block I worked on for hours. I'll now have to work on a different program and copy paste here. This is not an ideal all encompassing workspace. So frustrating.
Is there way to recover deleted blocks? the Duplicate button should not be next to Rubbish bin. So frustrating.
Hi, Anna. Once the Undo button disappears, there isn't a way to recover a deleted block.
This is still not in place. I used a template and spent 2 hours course writing, deleted the unused blocks and accidently then deleted 3 further blocks; this resulted in the undo feature missed from the 2 lessons - surely there should be a recycle bin or such like feature? Even in moodle, a freeware platform, there's an undo feature! Highly frustrating!
After 3 years this has not even been considered?!
I will add my voice to the chorus asking for better undo support just somehow deleted a process block that I created yesterday and by the time I realized it was gone, the undo button disappeared. Undo/Redo is a standard feature in every application (including web apps). It should be standard here.
Also adding our voice here. This just happened to our team and we lost several hours of work. Please add a way to recover deleted blocks.
Any changes? I see this was reported over 3 years ago...
T. Kiser
I accidentally deleted a block for which all attachments are lost and just because I didn't realize I deleted it for 11 seconds, 1 second too long, it's just gone forever? Makes no sense.
These forums are full of real issues that are being added to "feature requests". Do these feature requests ever get put into action? Sure doesn't seem like it. This topic seems so obvious and here we are years later and still nothing. . . not even a work around.
The new undo notification appears for 12 seconds with a timer indicator. If you need longer than 12 seconds, hover your mouse over the notification to pause the timer. You'll also see multiple notifications when more than one block is deleted.
Let us know if you have any questions about this enhancement!
Hey, any update? I did not see any undo notification, and I do not understand why it has to be on a timer? As someone suggested previously, a box where you select "are you sure" would be a better option?