Rise 360 - Single License - Transfer to new user

Jul 14, 2022

Hi Team,

Looking for some guidance on the limitations and process of migrating our single Rise360 license from a user that has left to a new staff member.

A lot of the existing threads and EULA are referencing teams and Articulate 360, but I cannot see an approved method to change this for our subscription. 

Are you able to assist? 

Latest subscription order # IN-1204628

5 Replies
Karl Muller

If you hover over your icon in the top right-hand corner of this browser page, you should see an Account option.

If you click on Account it should show your account details in the left panel of the page that opens.

This is what I see:

If I select Team Info, it shows everyone in my organization that has Teams account.

Your account page may look different.