32 Replies
Craig Austin-Greenwood

Hi John,

We are still experiencing these difficulties due to the IE compatibility settings
Chrome is still what we are advising our teams to use.

Best Regards,

Craig Austin-Greenwood
Digital Learning Development Manager | Menzies Aviation | World Business Centre

M: +44 (0)7860 189937 | www.menziesaviation.com

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Katie (Gokhshteyn) Riggio

Welcome, Ferlet! Sorry you've also come across this issue in IE11.

Looks like folks are using Chrome while Cornerstone investigates this behavior in IE11. Another option can be to enable LMS debug mode to capture the communication flowing back and forth between Cornerstone and your Rise course. Then, share the log with your CSOD LMS administrator.

The data there could help the team quickly nail down the culprit. If you're able to share the log with us, we're also happy to help you interpret it!

kelsey rodgers

Any updates to why Rise courses don't launch in IE? Cornerstone is our LMS. 

Here's why it needs to work in IE. Many of our internal business systems are IE only. So in the flow of work, it's natural for people to launch training in IE. Yes - Rise will work out of Chrome - if our employees are working in a Chrome browser, which most are not.