Rise courses dont work in Internet Explorer

We have the same issue here, scorm 1.2 publishing and deploy on CSOD -> blank screen :( 

but ok with chrome.

Welcome, Ferlet! Sorry you've also come across this issue in IE11.

Looks like folks are using Chrome while Cornerstone investigates this behavior in IE11. Another option can be to enable LMS debug mode to capture the communication flowing back and forth between Cornerstone and your Rise course. Then, share the log with your CSOD LMS administrator.

The data there could help the team quickly nail down the culprit. If you're able to share the log with us, we're also happy to help you interpret it!

Any updates to why Rise courses don't launch in IE? Cornerstone is our LMS. 

Here's why it needs to work in IE. Many of our internal business systems are IE only. So in the flow of work, it's natural for people to launch training in IE. Yes - Rise will work out of Chrome - if our employees are working in a Chrome browser, which most are not. 

Hi Kelsey!

Some LMSs have been forcing Rise content to display in a Compatibility mode in Internet Explorer 11. We have some additional info about that here.

Also, this community member uses Cornerstone and mentioned a setting within the LMS that should help. 

We have the same issue. Any course built in Rise flickers/ crashes in IE.

IE is our organisation's default browser. Whilst I have the compatibility turned off (however the course still does NOT work in IE) we cannot expect our learners to know or perform this check each time they commence our courses - this is not an effective end user solution. 

I have tested the course in Scorm Cloud and the course still flickers/ crashes in IE.

Our LMS is Totara 2.5.

Hi there, Rebecca. We'd love to help. Can you connect with my team here and we can do some testing on your course?

Hello!

I also experienced this issue. Rise link opens in Chrome browser but not in IE nor IE11 compatibility view.  Is there a resolution to this issue?

Hi I am experiencing the same issue with published Rise courses not opening with IE. Anybody else having an issue?

Hi folks! We're investigating problems with Rise 360 courses loading in Internet Explorer 11. I'll keep you updated here with our progress.

Hello again! You should now be able to launch your courses properly in IE 11. If you've exported your course for web or LMS, please export it again and upload the new version to your hosting site.

I'm sorry for the trouble!

Thanks Crystal have republished and course is now launching again in IE :)

Great news -- thanks, Gerry!

Thank you Crystal and your team too, My course is working using IE. Thank you!